Provider Relations Representative, Sr. jobs in Scranton, PA

Your career starts now. We are looking for the next generation of health care leaders.

At AmeriHealth Caritas, we are passionate about helping people get care, stay well and build healthy communities. As one of the nation's leaders in health care solutions, we offer our associates the opportunity to impact the lives of millions of people through our national footprint of products, services and award-winning programs. AmeriHealth Caritas is seeking talented, passionate individuals to join our team. Together we can build healthier communities. If you want to make a difference, we would like to connect with you.

Headquartered in Newtown Square, AmeriHealth Caritas is a mission-driven organization with more than 30 years of experience. We deliver comprehensive, outcomes-driven care to those who need it most. We offer integrated managed care products, pharmaceutical benefit management and specialty pharmacy services, behavioral health services, and other administrative services.

Discover more about us at www.amerihealthcaritas.com.

Responsibilities:

Under the supervision of the Manager, Community Outreach Programs, this position develops, promotes and implements Community Health Choices (CHC) outreach and education initiatives, programs and events throughout Pennsylvania; assists manager in building annual CHC outreach strategy that supports CHC goals and objectives; ensures activities are carried out within company, state and CMS compliance rules and regulations.

Position will:

• Collaborate effectively within AmeriHealth Caritas Family of Companies to develop and implement outreach and education efforts to serve new and existing CHC participants
  • Accomplish goals with and through internal stakeholders in CHC (AmeriHealth Caritas CHC, Keystone First CHC collectively, “CHC”) and across the AmeriHealth Caritas organization (Pennsylvania Medicaid and Medicare plans, Pennsylvania shared services (Compliance, Regulatory and Communication), and corporate shared services (communications and IS).
  • Build and maintain professional relationships with community organizations: develop their awareness of services and programs available to participants; identify opportunities for partnerships; partner with community organizations to host or otherwise participate in CHC participant-focused events.

• Coordinate outreach and education initiatives through all relevant avenues (via mail, text, telephonic, mobile app, virtual meetings, and other means)
• Organize, schedule and coordinate all aspects of face-to-face and virtual participant meetings and events.
• Represent CHC at events organized by AmeriHealth Caritas Medicare plans in Pennsylvania.
• Prepare internal and external reports. 

Education/ Experience:

• Bachelor’s Degree required
• Spanish speaking preferred.
• 1 to 3 years of experience in a role interacting with leaders in organizations, structured groups, and the public, in roles that may include public relations, marketing, health communications, advertising, advocacy and promotion
• Strong ties to the local community
• Strong interpersonal skills; strong organizational skills and attention to detail; ability to work collaboratively and accountably to accomplish objectives; proven experience using technology platforms to effectively engage and  communicate information and health education to audiences that may not have advanced technology skills (ex. mobile platforms, texting, online meeting platforms, video, ); strong writing skills
• 75% of time will be spent traveling.  Candidate must possess a valid PA driver’s license, reliable transportation, and auto insurance.  Must be able to move freely within a community setting.

Diversity, Equity, and Inclusion

At AmeriHealth Caritas, everyone can feel valued, supported, and comfortable to be themselves. Our commitment to equity means that all associates have a fair opportunity to achieve their full potential. We put these principles into action every day by acting with integrity and respect. We stand together to speak out against injustice and to break down barriers to support a more inclusive and equitable workplace. Celebrating and embracing the diverse thoughts and perspectives that make up our workforce means our company is more vibrant, innovative, and better able to support the people and communities we serve.

We keep our associates happy so they can focus on keeping our members healthy.

Our Comprehensive Benefits Package

Flexible work solutions including remote options, hybrid work schedules, Competitive pay, Paid time off including holidays and volunteer events, Health insurance coverage for you and your dependents on Day 1, 401(k) Tuition reimbursement and more.