Provisioning Engineer Director plans and directs operations of the circuit provisioning department. Ensures that all circuit provisioning activities conform with organization's established engineering policies and objectives. Being a Provisioning Engineer Director creates provisioning department budget and ensures that the department operates within budget. Typically requires a bachelor's degree. Additionally, Provisioning Engineer Director typically reports to top management. The Provisioning Engineer Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Provisioning Engineer Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
The IT Provisioning Analyst will be responsible for processing all aspects of account creation/deactivation and user access requests at San Manuel Band of Mission Indians and other tribal-owned properties. This position requires an understanding of user access mechanisms and proficiency in the use of various provisioning tools. This position will regularly interact with internal customers that include end-users, management, and HR thus requiring excellent customer service skills. Success means being highly organized, self-motivated, detail-oriented, and result-focused.
Essential Duties & Responsibilities
1. Provision and de-provision user access rights on various information systems. Assist with multifactor authentication and VPN supported technologies.
2. Manage incidents and requests related to all aspects of provisioning responsibilities. Troubleshoot account creation, access, transfer issues.
3. Provide support functions related to verification of end-user security. Execute audits and adhere to all IT and InfoSec policies and procedures.
4. Assist in the design, maintenance, and integrity of the role-based access structure.
5. Assist in documenting, analyzing, and streamlining application account provisioning processes.
6. Contribute to maintaining provisioning team dashboard with executive-level reporting on KPI’s, SLA’s and other relevant metrics on workload, trends, account tracking and issues. Recommend areas of improvement.
7. Assist in creating, reviewing, and updating a How-To knowledge base of provisioning processes.
8. Participate in projects and tasks related to provisioning/deprovisioning as required
9. Perform other duties as assigned to support the efficient operation of the department.
Education/Experience/Qualifications
Certificates/Licenses/Registrations
San Manuel Band of Mission Indians will make reasonable accommodations in compliance with applicable law.
As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!
Job Type: Full-time
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Work Location: In person
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