Provisioning Engineer Director jobs in North Carolina

Provisioning Engineer Director plans and directs operations of the circuit provisioning department. Ensures that all circuit provisioning activities conform with organization's established engineering policies and objectives. Being a Provisioning Engineer Director creates provisioning department budget and ensures that the department operates within budget. Typically requires a bachelor's degree. Additionally, Provisioning Engineer Director typically reports to top management. The Provisioning Engineer Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Provisioning Engineer Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

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Provisioning specialist
  • Brightspeed
  • Fayetteville, NC FULL_TIME
  • Company Description

    At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

    Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.

    Be a part of the team that will make this vision a reality....designing and building a world class fiber network and creating a customer experience second to none.

    Check us out on the web!

    Job Description

    As the Service Provisioning Specialist III, you will be working in a fast-paced environment handling calls and chats primarily from internal customers and technicians.

    In this exciting role you will be responsible for provisioning and assigning high-speed internet and digital switch services.

    In addition, you will be providing accurate facility information, completing service orders, and troubleshooting with technicians by accessing various support systems and devices.

    As Service Provisioning Specialist III, your duties will include :

    • Assigning and changing outside plant and central office facilities for residential and small business consumers, single and multiline, MDU, CLEC, DATA, POTS, and VoIP products
    • Processing service orders utilizing and maintaining assignment and record keeping systems within Brightspeed
    • Utilizing technical systems including but not limited to : MARTENS, Ensemble, eShop, MEAT, Salesforce, OMNIchat, NOCVue, Omnivue, Optius and Odin, AutoMate, Activate, and various Digital Switches (DSM10 / 100, GTD5, Alcatel 5ESS, etc.

    as well as several types of internet devices such as Calix, Adtran, Alcatel, Entriview, Panorama, and several Tellabs devices

    Qualifications

    WHAT IT TAKES TO CATCH OUR EYE :

    • Experience working in a technical call center or customer contact environment
    • Comprehensive understanding of high-speed data products including fiber and VoIP
    • Strong computer system knowledge including familiarity with multi-screen applications using web-based programs
    • High-speed data troubleshooting experience
    • Outside and Inside Plant knowledge and assignment experience
    • Teamwork skills, both within work group and other departments
    • Excellent interpersonal, verbal, and written communication skills
    • Must be willing to work a flexible schedule that will include evening, weekends, and holiday hours
    • Ability to multi-task and work in an ever-changing and fast-paced environment
    • Must be able to work overtime when needed

    BONUS POINTS FOR :

    • Previous working experience in telecommunications
    • Working knowledge of existing Brightspeed support systems
    • Working knowledge of digital provisioning and facility assignment
    • This position is part of a bargaining unit and represented by a union. Depending upon the applicable collective bargaining agreement under which you may be hired, you may be : (a)requiredto join the union and pay union dues as a condition of employment;

    or, (b) required to pay union dues, but not join the union as a condition of employment; or (c) free tochoosewhetherto join the union, but if you do join the union you would beobligatedto pay union dues.

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    Additional Information

    WHY JOIN US?

    We aspire to contemporary ways of working.

    At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances.

    We have a brand new, state-of-the-art corporate HQ in Charlotte, NC and we prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce.

    We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

    We offer competitive compensation and comprehensive benefits.

    Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness throughphysical, emotional and financial health.

    Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program;

    a 401K plan with company match and a host of voluntary benefits.

    Diversity, equity and inclusion are at the center of our grounding belief inBeing Real .

    When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us befierce advocatesfor moreaccessible,inclusiveand high-quality internet, because webelieve doing so promotesequityin the communities we serve.

    Brightspeed is an Equal Opportunity Employer

    For all applicants, please take a moment to review our Privacy Notices :

    • Brightspeed's Privacy Notice for California Residents
    • Brightspeed's Privacy Notice

    Last updated : 2024-03-27

  • Just Posted

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Service Provisioning Specialist III
  • Brightspeed
  • Fayetteville, NC FULL_TIME
  • Company DescriptionAt Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throu...
  • 1 Day Ago

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CW, no Account Provisioning
  • Guilford College
  • Greensboro, NC FULL_TIME
  • People are drawn to Guilford College for a number of reasons, including the College’s Core Values of community, diversity, equality, excellence, integrity, justice, and stewardship. Working at Guilfor...
  • 16 Days Ago

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Access Provisioning Specialist
  • Strategic Staffing Solutions
  • Charlotte, NC FULL_TIME,CONTRACTOR,TEMPORARY
  • Access Provisioning SpecialistDes Moines, IA or Minneapolis, MN or Charlotte, NC100% onsite role12 months – W2 Rate $43-45/hr • 4 years in information technology• REQUIRED - 3 years’ experience provis...
  • 18 Days Ago

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Intern - Electrical Engineer (Summer 2024)
  • Electrical Engineer (Summer 2024) - Itron Careers
  • Raleigh, NC INTERN
  • For decades, Itron has been a global leader in delivering essential energy and water infrastructure services. As we continue to innovate, we invite you to be part of our journey. Join us and contribut...
  • 13 Days Ago

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Director of Machine Safety Engineer
  • honeywell2-pilot
  • Charlotte, NC FULL_TIME
  • This is an exciting time at Honeywell, and here is a great opportunity to showcase your skills! An excellent career opportunity is currently available for a Director - Machine Safety Systems on the Sa...
  • 1 Month Ago

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Network Engineer (IP Deployment)
  • Infogain
  • Fremont, CA
  • Come work for the company recently recognized by the Everest Group as the 2nd fastest growing engineering services compa...
  • 3/28/2024 12:00:00 AM

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Network Engineer/Circuit Provisioning 2
  • BuildSubmarines.com
  • Langley AFB, VA
  • Requisition Number: 17255 Required Travel: 0 - 10% Employment Type: Full Time/Salaried/Exempt Security Clearance: Top Se...
  • 3/28/2024 12:00:00 AM

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SOC Analyst Internship
  • 360 SOC, Inc.
  • Phoenix, AZ
  • We are currently seeking a motivated, career and customer oriented Cyber Security Analyst Intern to join our team. This ...
  • 3/27/2024 12:00:00 AM

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Network Engineer (IP Deployment)
  • Infogain
  • Fremont, CA
  • Come work for the company recently recognized by the Everest Group as the 2nd fastest growing engineering services compa...
  • 3/25/2024 12:00:00 AM

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Senior Information Security Analyst
  • 360 SOC, Inc.
  • Phoenix, AZ
  • Senior Security Analyst & Threat Hunter is responsible for monitoring enterprise security and network solutions within o...
  • 3/25/2024 12:00:00 AM

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Network Engineer/Circuit Provisioning
  • HII
  • Hampton, VA
  • Requisition Number: 17495 Required Travel: 0 - 10% Employment Type: Full Time/Salaried/Exempt Security Clearance: Secret...
  • 3/25/2024 12:00:00 AM

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Network Engineer/Circuit Provisioning 2
  • HII
  • Hampton, VA
  • Requisition Number: 17255 Required Travel: 0 - 10% Employment Type: Full Time/Salaried/Exempt Security Clearance: Top Se...
  • 3/25/2024 12:00:00 AM

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Senior Network Provision Engineer
  • Leidos
  • Reston, VA
  • Description At Leidos, everything we do is built on our commitment to do the right thing for our customers, our employee...
  • 3/6/2024 12:00:00 AM

North Carolina (/ˌkærəˈlaɪnə/ (listen)) is a state in the southeastern region of the United States. It borders South Carolina and Georgia to the south, Tennessee to the west, Virginia to the north, and the Atlantic Ocean to the east. North Carolina is the 28th-most extensive and the 9th-most populous of the U.S. states. The state is divided into 100 counties. The capital is Raleigh, which along with Durham and Chapel Hill is home to the largest research park in the United States (Research Triangle Park). The most populous municipality is Charlotte, which is the second-largest banking center in...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Provisioning Engineer Director jobs
$159,959 to $203,324

Provisioning Engineer Director in Charleston, WV
Handle provisioning activities using operation support system adhering to published sponsor standards.
February 03, 2020
Provisioning Engineer Director in Altus, OK
Essential Skillset Required from the Circuit Provisioning Engineer (2G, 3G, Circuit Manager, Cramer, Ethernet, ATM, SDH, PDH).
December 02, 2019
Provisioning Engineer Director in Manchester, NH
There was a standard refrain here among the engineers at Iora Health that Boxen almost never ran successfully the first time you ran it.
December 27, 2019