Provisioning Engineer Manager jobs in Grand Rapids, MI

Company Summary 

Fawn River Cultivation Company is a vertically integrated seed to sale cannabis company headquartered in Constantine, Michigan. Our focus is to cultivate and provide only the highest quality cannabis flower and premium products while offering world class customer service to our patients and customers.  Fawn River Cultivation Company strives to build a trusted brand that honors the cannabis plant as a holistic approach to wellness.  

Our vision for the future is to be nationally recognized as the industry leader for the State of Michigan in cannabis production and distribution.  We will achieve this recognition through our dedication to remarkable quality.   

Fawn River Cultivation Company executive leadership team has been organized to encompass a wide span of professional experience that includes commercial cannabis production, sales, marketing, media, web, financial banking, real estate and security.   

It is important to build our team with the upmost attention spent on fostering and empowering a result driven culture with a family feel in which everybody thrives in their personal and professional lives.  Together, we are committed to building our team with only passionate, qualified individuals that share our values, culture, and mission of building a trusted brand that honors the cannabis plant and provides a balanced and fulfilling life for our customers.   

Core Duties and Responsibilities

Reporting to the Dispensary Manager. The Duties and Responsibilities are listed below:

• Conduct sales and customer service through maintaining a properly stocked, organized,
  uncluttered, safe, and inviting store environment
  
• Promote work environment that is positive, customer-service oriented, including greeting
  customers warmly when they enter and working one on one with customers throughout the
  sale
  
• Comply with established state, local and company policies and procedures
  
• Staying up-to-date with new products, strains, changes in law, and industry trends in order to
  provide the highest level of customer service
  
• Educate patients about a variety of cannabis products including flower, edibles, and
  concentrates, providing information on cannabis products based on patient needs/requests
  
• Advising patients on proper safety measures to follow when consuming cannabis
  
• Maintain and use completely and accurately (POS) and METRC systems for all in-store, online,
  and phone orders
  
• Handle completely and accurately cash and discount application
  
• Verify proper paperwork, documentation and ID of all customers
  
• Maintaining proper patient information and records
• Verifying proper identification and paperwork from patients
  
• Weighing and packaging products as needed
  

Environmental and Physical Demands

• Ability to move and/or lift a maximum of 30 pounds
  
• Ability to stand extended time periods
  

Requirements and Qualifications:

• Must be at least 21 Years of age per State regulation
• Minimum of a high school diploma or general education diploma
• Cannabis knowledge is necessary and a desire for continuing education is vital
  
• Subject to a state required background check
  
• Strong customer service skills
• Ability to work weekends, holidays, overtime, and/or on a flexible schedule when needed
  
• Ability to work independently and/or as part of a team utilizing critical thinking skills
  
• Ability to multi-task and have effective time management skills
  
• Strong verbal communication skills are required
  
• Ability to work in a fast-paced environment in an efficient, accurate manner
  
• Must be a teamwork orientated, results with exceptional people skills in order to maintain a
  positive work culture that promotes personal and professional growth
• Basic computer skills
  
• Reliable Transportation