Public Relations Director jobs in Concord, NH

Public Relations Director directs and implements a company's public relations strategies. Manages media relations, announcements, editorial placement, and speaking opportunities. Being a Public Relations Director evaluates and authorizes all forms of communication regarding the organization for release to the public. Develops press releases, white papers and supporting materials. Additionally, Public Relations Director requires a bachelor's degree. Typically reports to top management. The Public Relations Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Public Relations Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

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Director of Customer Relations and Logistics
  • Dartmouth College
  • Hanover, NH FULL_TIME
  • Position Information

    Posting date 01/29/2024
    Closing date
    Open Until Filled Yes
    Position Number 1128733
    Position Title Director of Customer Relations and Logistics
    Department this Position Reports to Facilities Operations
    Hiring Range Minimum $112,400
    Hiring Range Maximum $140,500
    Union Type Not a Union Position
    SEIU Level Not an SEIU Position
    FLSA Status Exempt
    Employment Category Regular Full Time
    Scheduled Months per Year 12
    Scheduled Hours per Week 40
    Schedule
    Location of Position
    Hanover, NH
    Remote Work Eligibility? Onsite only
    Is this a term position? No
    If yes, length of term in months. n/a
    Is this a grant funded position? No
    Position Purpose
    The Director of Customer Relations and Logistics at Dartmouth College plays a pivotal role in ensuring a seamless and positive experience for all customers of the Facilities, Operations and Management (FO&M) department. This leadership position is responsible for overseeing customer relations, logistics, data analytics and operational strategy and coordination to support the efficient functioning of Facilities operations. This includes leading the strategic development of the resource management office to deliver an efficient, sustainable, and coordinated workflow that increases productivity and bolsters customer satisfaction.

    Description
    Required Qualifications - Education and Yrs Exp Bachelors plus 6 or more years' experience or combination of education and experience
    Required Qualifications - Skills, Knowledge and Abilities
    • Bachelor's degree or the equivalent combination of education and experience.
    • 15 years of relevant experience related to customer service, resource management and data analytics.
    • Minimum of least 10 years of facilities management and supervisory experience.
    • Proficiency with computerized maintenance management systems and standard business applications.
    • Excellent communications and interpersonal skills with the ability to interact with diverse College constituencies.
    • Valid driver's license and ability to qualify as a Dartmouth approved driver.
    • Excellent organization, analytical, and time management skills.
    • Knowledge of building construction and maintenance practices.
    Preferred Qualifications
    • Comfortable making decisions in a fast-paced and complex environment.
    • Demonstrated commitment to sustainability.
    Department Contact for Recruitment Inquiries Frank Roberts, AVP FOM
    Department Contact Phone Number
    Department Contact for Cover Letter and Title Frank Roberts, AVP FOM
    Department Contact's Phone Number
    Equal Opportunity Employer
    Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity and inclusion. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications by members of all underrepresented groups are encouraged.
    Background Check
    Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.
    Is driving a vehicle (e.g. Dartmouth vehicle or off road vehicle, rental car, personal car) an essential function of this job? Yes
    Special Instructions to Applicants
    Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy.
    Additional Instructions
    Dartmouth College has retained to assist in the search for this position, who may contact you directly about your application.
    Quick Link
    Key Accountabilities

    Description
    Customer Relations/Resource Management Leadership and Strategy

    • Develop, implement, and analyze metrics to measure performance through key performance indicators, business intelligence analytics, and associated reporting.
    • Develop and implement QA/QC responsibilities with FO&M working with the Senior Leadership Team in FO&M.
    • Develop methods to obtain, implement and analyze data related to feedback from customers including direct meetings and surveys with key campus stakeholders.
    • Develop and implement a communication plan for all customer/campus communications from FO&M to ensure consistent exchange of information.
    • Develop, review and update Service Level Agreements between FO&M and the campus departments.
    • Develop and document processes/ procedures/policies for FO&M and ensure they are aligned with high quality service delivery and sustainability.
    • Develop methodology for cataloging standard operating procedures.
    • Review of Departmental performance against industry standards (peers).
    Percentage Of Time 40
    Description
    Logistical Planning and Oversight

    • Oversee the collection of asset data and integration into systems, the workflow and budgeting process. Using the data, create reports for the annual budget process.
    • Develop replacement, and deferred maintenance schedules coordinated with information from the digital preventive maintenance program and facilities condition assessment. Make recommendations for the annual budgeting process.
    • Develop means and methods to make information accessible to technicians performing service. For example, O&M manuals and associated drawings.
    • Develop, and implement, an inventory process for parts and supplies to support the work being done. This needs to be coordinated with the asset inventory, preventative maintenance schedule, lead times, and supplier contracts for materials. Recommend staffing levels and after proposal is developed, manage the inventory operations.
    • Review and analyze how technology can better support the work of FO&M, making priority and budget recommendations with integration into the existing workflow.
    • Functional expert on those systems supporting the workflow, asset collection and inventory functions.
    Percentage Of Time 30
    Description
    Personnel Management

    • Effectively manage a team of 6.5 FTEs in the Work Control Center.
    • Management of Communication Coordinator in FO&M.
    • Management of an Asset Manager.
    • Works closely with Campus Services Operations on technology, contracts, and financial reporting.
    • Holds direct reports accountable for compliance with divisional, departmental and DEI policies.
    Percentage Of Time 20
    Description
    Diversity, Equity and Inclusion

    • Demonstrates a commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communications with others.
    • Participates in division wide DEI initiatives and training, including promotion of the 7 Principles (Empathy, Fairness, Dependability, Inclusivity, Consideration, Vulnerability and Respect)
    • Willingness to foster a growth mindset in the areas of increasing diversity, equity, and inclusion across the division. Collaborates, when appropriate, on other DEI-related initiatives within the division and College.

    Percentage Of Time 10
    -

    -- Demonstrates a commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communications with others.
    -- Performs other duties as assigned.

    Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity and inclusion. We prohibit discrimination on the basis of race, color, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications by members of underrepresented groups are encouraged.


     

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DIRECTOR PUBLIC HEALTH SERVICES
  • The State of New Hampshire
  • Concord, NH FULL_TIME
  • State of New Hampshire Job Posting Department of Health and Human Services Division of Public Health Services Concord, NH- Hazen Drive DIRECTOR, DIVISION OF PUBLIC HEALTH SERVICES #9U448 $100,587-$140...
  • 16 Days Ago

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Senior Associate Director, Corporate & Foundation Relations
  • Dartmouth College
  • Hanover, NH FULL_TIME
  • Position Information Posting date 02/29/2024 Closing date Open Until Filled Yes Position Number 1125556 Position Title Senior Associate Director, Corporate & Foundation Relations Department this Posit...
  • 1 Month Ago

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Administrative Assistant to the Director of Student Services
  • SAU 6 Public Schools
  • Claremont, NH FULL_TIME
  • Thank you for your interest in SAU 6 Claremont/Unity School District! SAU 6 is located in the beautiful and picturesque Upper Valley Area of New Hampshire. We are approximately 35 minutes from Mount S...
  • 1 Month Ago

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Client Relations Supervisor
  • Independence Financial Advisors
  • Franklin, NH FULL_TIME
  • We will earn our customers' business every day, by being the very best at what we do.Position DescriptionIndependence Financial AdvisorsClient Relations SupervisorService CriteriaAll individuals holdi...
  • 22 Days Ago

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Associate Relations Trainee (H)
  • Hannaford
  • London, NH FULL_TIME
  • Address: USA-NH-New London-295 Newport Road Store Code: Store 08246 Management (2741254) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still ...
  • 6 Days Ago

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0 Public Relations Director jobs found in Concord, NH area

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Communications Manager
  • Ravensburger North America, Inc.
  • Portsmouth, NH
  • Ravensburger North America is looking for a knowledgeable and dedicated individual to support all media and communicatio...
  • 4/26/2024 12:00:00 AM

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TRUCK DRIVER - EQUIMENT OPERATOR
  • New Ipswich DPW
  • New Ipswich, NH
  • Job Description Job Description LABORER I TRUCK DRIVER EQUIMENT OPERATOR JOB SUMMARY Responsible for the skilled and saf...
  • 4/26/2024 12:00:00 AM

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Project Manager Global Communications
  • HAVI
  • Center Strafford, NH
  • Overzicht: HAVI is a global, privately-owned company that connects people with ideas, data with insights, supply with de...
  • 4/26/2024 12:00:00 AM

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Bus Driver (CDL Not Required) - Mid-State Transit - PT
  • Community Action Program Belknap-Merrimack Counties
  • Concord, NH
  • Come join the amazing Community Action Program of Belknap-Merrimack Counties team! We are a private non-profit committed...
  • 4/26/2024 12:00:00 AM

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Senior Director Software Engineering- Bank Tech
  • Hiring Now!
  • Concord, NH
  • Center 2 (19050), United States of America, McLean, Virginia Senior Director Software Engineering- Bank Tech As a Senior...
  • 4/26/2024 12:00:00 AM

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Substitute Bus Driver - Concord Area Transit
  • Community Action Program Belknap-Merrimack Counties
  • Concord, NH
  • Come join the amazing Community Action Program of Belknap-Merrimack Counties team! We are a private non-profit committed...
  • 4/25/2024 12:00:00 AM

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Human Resources Coordinator
  • DUPREY SERVICE COMPANY LLC
  • Concord, NH
  • Job Type Full-time Description Duprey Hospitality is seeking an outgoing and energetic Human Resources Coordinator to jo...
  • 4/23/2024 12:00:00 AM

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Director, Software Engineering (Risk Tech)
  • Capital One
  • Concord, NH
  • 314 Main Street (21020), United States of America, Cambridge, Massachusetts Director, Software Engineering (Risk Tech) I...
  • 4/23/2024 12:00:00 AM

Concord is located at 43°12′24″N 71°32′17″W / 43.20667°N 71.53806°W / 43.20667; -71.53806 (43.2070, −71.5371). According to the United States Census Bureau, the city has a total area of 67.5 square miles (174.8 km2). 64.2 square miles (166.4 km2) of it is land and 3.2 square miles (8.4 km2) of it is water, comprising 4.79% of the city. Concord is drained by the Merrimack River. Penacook Lake is in the west. The highest point in Concord is 860 feet (260 m) above sea level on Oak Hill, just west of the hill's 970-foot (300 m) summit in neighboring Loudon. Concord lies fully within the Merrima...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Public Relations Director jobs
$158,667 to $218,916
Concord, New Hampshire area prices
were up 1.4% from a year ago

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