Quality Assurance Analyst, Sr. - Healthcare jobs in Bremerton, WA

Description

Community Health Workers will primarily be working out in the community with specific target populations. CHW's will work closely with care teams, and other agencies to improve patient care and outcomes.

Key Responsibilities:

• Convey the purposes and services of a program to the user population and the impact that program or service would have
• Conduct home visits
• Help patients develop health management plans and goals
• Follow-up with health management/care plans with both patients and providers
• Coach patients in effective management of their chronic health conditions and self-care
• Assist patient in understanding care plans and instructions
• Document activities, service plans, and results in an effective manner while strictly adhering to the policies and procedures in place
• Work collaboratively and effectively within a team
• Establish positive, supportive relationships with participants and provide feedback
• Help clients in utilizing resources, including scheduling appointments, and assisting with completion of applications for programs for which they may be eligible
• Assist clients in accessing health related services, including but not limited to, overcoming barriers to obtaining needed medical care and social services
• Facilitate communication and coordinate services between providers
• Motivate patients to be active, engaged participants in their health
• Effectively work with people (staff, clients, providers, agencies, etc.) from diverse backgrounds in reducing cultural and socio-economic barriers between clients and institutions
• Build and maintain positive working relationships with the clients, providers, nurse case managers, agency representatives, supervisors, and office staff
• Continuously expand knowledge and understanding of community resources, services and programs provided
• Identify and apply appropriate role definition and skilled boundaries
• Other duties as assigned

Qualifications

Requirements:

• Understanding barriers to care (social determinants of health) and community resources is a plus
• Preference given to candidates with previous health/social services experience, but we will also accept a candidate with general work experience combined with a demonstrated desire to have a positive impact on the health of our community
• Valid driver’s license, clean driving record, and reliable transportation
• Comfort previous experience using basic computer systems (calendars, spreadsheets, and email) preference given to candidates who have used Epic (EMR) in the past