Quality Assurance Coordinator - Healthcare jobs in Baltimore, MD

Position Summary: The Quality Assurance Specialist is an essential member of Destiny Group Home Inc.'s Quality Enhancement team, helping to ensure quality care and services for adults with intellectual and developmental disabilities. This role conducts quality inspections, supports incident investigations, and assists with creating recommendations that enhance the services and care provided at Destiny Group Home Inc. Success in this position will result in well-written assessments, evaluations, and timely reports that help Destiny Group Home Inc. maintain compliance and enhance its services for people with disabilities. An ideal candidate for this role would have experience working with people with intellectual and developmental disabilities and relevant quality assurance and compliance experience.

Associate degree or equivalent coursework related to the role.
2-3 years of related professional experience.
Advanced reasoning abilities, good judgment, and a high level of discretion and confidentiality.
Advanced written and verbal communication, with strong interpersonal skills. The use of person-first language and thinking is essential.
Excellent organizational/time-management skills and attention to detail.
Strong computer skills and understanding of databases and data analysis procedures, ability to learn and use new databases and software: Microsoft Suite, Excel, Monday.com, and CQL database.
Strong analytical skills and ability to compile, organize, and retrieve information and present findings to management.
Ability to complete milestones and work toward multiple deadlines simultaneously.
Excellent project and task management strategies.
Knowledge of disability services regulations and systems is preferred.
Excellent people skills.
True passion for the organization's mission; desire to work with and learn from people with intellectual and developmental disabilities.
Being bilingual (English/Spanish) is always a plus.