Quality Assurance Coordinator - Healthcare plans, coordinates, and implements the quality management and quality improvement programs for a healthcare facility. Monitors and provides assistance with quality assurance and compliance functions. Being a Quality Assurance Coordinator - Healthcare provides consultation and direction to ensure programs and services are implemented at the highest standards and patients receive the highest level of care. Ensures policies and procedures are monitored and updated to include regulatory changes. Additionally, Quality Assurance Coordinator - Healthcare requires an associate degree, and is certified as a registered nurse. Typically reports to a manager or head of a unit/department. To be a Quality Assurance Coordinator - Healthcare typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)
At Nestle Health Science, we believe that nutrition, science, and wellness must merge, not collide. Here, we embrace the intrinsic connections of these three pillars, harnessing their collective strength to empower healthier lives.
Our broad product portfolio includes renowned brands like Garden of Life, Nature's Bounty, Vital Proteins, Orgain, Nuun, BOOST, Carnation Breakfast Essentials, Peptamen, Compleat Organic Blends, and more.
We also have extensive pharmaceutical expertise, offering innovative medicines that aim to prevent, manage, and treat gastrointestinal and metabolic-related diseases.
At Nestle Health Science, we bring our best for better lives. Our people are challenged to bring fresh, diverse views and make bold moves to empower healthier lives through nutrition.
We know brilliant ideas can come from anyone, anywhere. Here we embrace the entrepreneurial spirit and collaborate with teams that champion focused and forward thinking.
We are committed to fostering professional growth and celebrating the achievements of our people along the way. We offer dynamic career paths, robust development, opportunities to learn from talented colleagues around the globe, and benefits that support physical, financial, and emotional wellbeing.
Join us to innovate for impact and reimagine the future of health and nutrition for patients and consumers.
Job Description :
The Customer Facing Quality Assurance Coordinator will monitor and audit incoming calls, e-mails, and chats from Nestle Health Science's Customer Contact Center to ensure quality customer service and adherence to policies and procedures of the organization.
This role will also provide feedback to Agents and Contact Center Leadership to assist in the creation of performance improvement goals and training / development.
This role requires full flexibility mornings / afternoons / evenings (Monday to Sunday). This is also a remote-based opportunity.
Responsibilities :
Requirements :
The approximate pay range for this position is $40,000 to $50,000. Please note that the pay range provided is a good faith estimate for the position at the time of posting.
Final compensation may vary based on factors including but not limited to knowledge, skills and abilities, as well as geographic location.
Nestle Offers performance-based incentives and a competitive total rewards package, which includes a 401k with a company match, healthcare coverage and a broad range of other benefits.
Incentives and / or benefit packages may vary depending on the position. Learn more at : About Us Nestle Careers (nestlejobs.com)
Requisition ID : 294203
294203
It is our business imperative to remain a very inclusive workplace.
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestle.
The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role.
In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities.
Nestle seeks such skilled and qualified individuals to share our mission where you'll join a cohort of others who have chosen to call Nestle home.
The Nestle Companies are an equal employment opportunity and affirmative action employer* seeking diversity in qualified applicants for employment.
All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, medical condition, genetic information, veteran status, sexual orientation, or any other protected status, as defined by applicable law.
Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience.
Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator : 1-800-321-6467
Note : Nespresso is not a federal contractor and does not maintain affirmative action programs
Review our applicant privacy notice before applying at https : / / www.nestlejobs.com / privacy
Last updated : 2024-04-22
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