Quality Assurance Coordinator - Healthcare jobs in Rock Island, IL

Do you enjoy solving puzzles? Are you organized and detail-oriented? If so, Modern Woodmen is looking for a Quality Assurance Analyst to work closely with Project Managers, Business Analysts, Subject Matter Experts, and Developers to ensure business objectives for each project are met. You will do this by helping them define, develop, and document project testing requirements for the purpose of creating, executing, and maintaining test cases. You will act as a champion for the importance of quality assurance and user acceptance testing in all implementations and promote consistency and transparency in the process.

Modern Woodmen of America is the nation’s third largest fraternal benefit society with assets over $17B. Fraternal benefit societies are unique membership organizations with peculiar names that pair the “member owned” characteristic of a mutual insurance company with the “social mission” characteristic of a service organization. They unite individuals with common bonds, provide a variety of life insurance and investment products, and form one of the nation’s most effective volunteer networks.

Responsibilities:

• Write, modify, and execute test cases; monitor bug resolution efforts and track results and known defects.
• Perform/facilitate testing and routinely communicate with individuals and groups on project test progress, issues, and solutions.
• Work closely with user departments, Information Technology, and Quality Assurance staff to develop, define and document project test requirements.
• Ensure business & technical requirements, system goals, and potential known or unknown issues will be thoroughly analyzed through the testing process.
• Facilitate continuous testing in a quality assurance environment to detect issues and ensure requirements are met prior to production release.
• Create and maintain detailed technical documentation according to stated objectives and methods.
• Utilize verbal and written communication strategies to effectively create and relay messages on quality assurance processes, methods, tools, and project details.
• Understand, communicate, and incorporate organizational knowledge and objectives from a developer and end user perspective into daily work processes based on organizational needs and constraints.
• Develop, enact, and manage testing schedules, ensuring that the QA team meets expectations and deadlines.
• Prepare test strategy and summary documentation independently.
• Assist in leading COE discussions.
• Through research, present new testing technologies and techniques for execution and reporting based on project needs for review.
• Lead small teams.
• Assist in the implementation of QA Strategic Goals with senior staff and management.

What we need:

• Bachelor’s degree in Computer Science, Business, or related field or equivalent work experience.
• 5 years in quality assurance or related field preferred.
• Strong detail orientation.
• Leadership skills.
• Strong oral and written communication skills.
• Resourcefulness and creativity in problem resolution.
• Ability to work in a dynamic environment with changing priorities.
• Experience using Microsoft Office products, Azure Dev Ops (ADO) or a similar application lifecycle management tool.
• Knowledge in the API and mobile testing space preferred.
• Demonstrated ability to learn new technologies.

What we offer:

• Pay: The hourly pay for this position is $34.00-$38.00. The specific rate will depend on the successful candidate’s qualifications and prior experience.
• Work Arrangements: This is a full-time hybrid position: 37.5 hours per week (7.5 hours per day), Monday- Friday, with flexible start time between 7:00AM-9:00AM. Hybrid positions work at least 3 days in office and the remaining days each week working from home. Employees beginning to work in a new hybrid role will be asked to work on-site (5 days a week) during the initial training period which may be up to 1 year.
• Stability: Modern Woodmen has been Modern Since 1883SM and exists for our members. We make long-term decisions that provide stability to our employees, financial representatives, and members.
• Respect for Personal Time: We offer vacation, sick leave and 11 paid holidays. We value your time outside of work and offer careers that blend work and life well.
• Professional Growth: Benefit from our commitment to employee development which includes educational offerings to enhance your knowledge of our industry.
• Great Culture: We build strong working relationships across our organization through collaborative work and volunteer opportunities.
• A Beautiful Office: Enjoy a beautiful view! Our home office, located in downtown Rock Island, IL, has a lovely plaza overlooking the Mississippi River.
• On-site café: Our employees can purchase a variety of breakfast, lunch, and beverage options at Café 1883.
• A Thriving Local Community: Not from the Quad Cities and hesitant to consider relocation? Give it some thought. The Quad Cities offers an idyllic Midwestern lifestyle along the mighty Mississippi and consistently ranks at the top of the list for quality of life and cost of living. It’s home to more than our share of artists, festivals, and fun in every season.
• Exceptional Benefits: Our comprehensive benefits package is designed to support your health and financial well-being. Benefits include:

• Company-paid retirement plan
• Matching 401(k) Plan
• Medical, Dental, Prescription drug Insurance. We pay 100% of employee health insurance premium and 50% of employee dependents’ premiums.
• Group Term Life Insurance
• Long-term and short-term disability.
• Voluntary benefits: Vision, Flexible Savings Accounts, Accident Insurance

Modern Woodmen is an equal opportunity employer. Modern Woodmen is committed to providing a respectful environment where each person’s diverse opinions, attitudes, attributes, and feelings are respected.