Quality Assurance Director jobs in New Orleans, LA

The ideal candidate is a seasoned, high-volume professional capable of assembling and guiding a mortgage production team with the goal of creating leading market share in Greater New Orleans. This unique, high-profile senior position will have the tools necessary to produce record results, including the best technology stack in the mortgage business, marketing support including being the proud mortgage partner of LSU Athletics, and second-to-none operations support.

Duties and Responsibilities

• Recruits, hires and trains branch personnel
• Maintains a high volume of personal mortgage loan production
• Motivates staff to achieve maximum production levels
• Conducts performance reviews and documents employee files in accordance with company policy
• Monitors quality of loans originated by loan officers and ensures they are within company policy guidelines
• Establishes and controls the branch’s budget and income goals within predetermined guidelines as directed by the company
• Oversees branch performance and communicates goals and policy changes on a regular basis to branch personnel
• Generates new business through contacts with builders, developers, and realtors to expand market share
• Ensures all functions are in complete compliance with federal, state, regulatory and company policy and procedures
• Maintains a professional image and adheres to standards consistent with company policies and procedures
• Other duties as assigned

Requirements and Expectations

• Bachelor’s Degree in business or related field, preferred
• Appropriate state licenses are required
• Minimum of 3-5 years mortgage banking experience, with a minimum of 3 years supervisory experience
• Demonstrated ability to manage all phases of the residential mortgage origination process
• Demonstrated ability to interact with corporate departments, to lead, direct and motivate a successful sales team of professionals, and to recruit and hire mortgage professionals
• Demonstrated judgment and decision making ability
• Excellent and effective presentation and communication skills, both verbal and written
• Must be active in the community and in job-related organizations to enhance the network of beneficial contacts
• Stays informed of trends and developments in real estate market and competitive environment, as well as, of changes in rules and regulations pertaining to both private and government insured mortgages
• Demonstrated ability to recruit, hire, train, lead and motivate branch personnel
• Ability to work flexible hours
• Ability to adjust to the changing mortgage environment