Quality Assurance Engineering Supervisor jobs in Lawrence, MA

• Provide clinical and technical consultation to Area Office staff on Background Record Check (BRC)/CORI issues.
• Review and coordinate all BRC/CORI and overcapacity waiver requests from Area Offices.
• Coordinate Regional Clinical Review Team meetings on complex cases referred by Area Offices for resolution, including completion of written reports.
• Provide Family Resource Policy training and consultation to Area Office staff including regular meetings to support consistency in practice.
• Coordinate and oversee Interim Policy cases.
• Perform other clinical duties as assigned.
• Provide consultation to area offices.
• Provide Regional oversight and technical assistance to Family Resource and ADLU Supervisors and APM’s to ensure compliance with Agency protocols in the licensing/re-licensing of foster, adoptive, and unapproved homes.
• Assist the Regional Clinical Director in conducting CQI reviews on complex/high profile cases including completion of written reports.
• Assist the Regional Clinical Director in the development and implementation of CQI initiatives in both Regional and Area Office level.
• Coordinate region wide Hotline activities and meetings to ensure policy and protocol compliance.
• Act as Regional liaison to Judge Baker Children’s Center.
• Facilitate regular meetings of: Family Resource Supervisors, Foster Parent Liaisons, PACT Coordinators, and Hotline Supervisors.
• Facilitate Regional ICPM meetings.
• Participate in statewide ICPM meetings.
• Attend statewide meetings concerning hotline, intake, family resources or related issues.
• Serve as regional ICWA representative.
• Perform other administrative duties as assigned.

• Knowledge of Continuous Quality improvement process.
• Experience with Protective and Hotline Systems
• Solid understanding of Family Resources and Adoption
• Supervisory experience and sound clinical skills.
• Solid written and verbal skills.
• Solid organizational and time management skills.

• Applicants at the Department of Children and Families must obtain the required license in Social Work within the first nine (9) months of employment.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

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An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.