Quality Assurance Specialist jobs in Wilmington, NC

BECOME A QUALITY ASSURANCE SPECIALIST TODAY!

A GREAT BENEFITS PLAN

• Health insurance – 50% paid for by the employer
• Opportunity to enroll in dental
• Vision, long term disability, short term disability & life insurance – 100% employer paid
• 12 days of PTO in the 1st year paid holidays!

GREAT OPPORTUNITY FOR GROWTH

• We promote from within
• Performance is reviewed on an annual basis
• We service all of Central North Carolina, as well as areas surrounding Wilmington & Myrtle Beach
• Current office locations include Greensboro, Garner and Wilmington

WHAT YOU’LL BE DOING | THE ROLE

• The responsibilities of the Job Site Visitor are, in part, to ensure our installation teams are providing our customers with the highest level of customer service.
• Visit in progress installations within assigned territory on a daily basis
• Visiting jobs at varying times to see crews during each part of process (i.e. beginning, middle, end)
• Converse with customers to ensure they are happy with their experience
• Coach as needed installers and/or report back to the Job Site Visitor Supervisor for areas of opportunity for install teams
• Ensure Lead Safe Work Practices are properly followed (when applicable)
• Work in conjunction with customer care manager to ensure highest level of satisfaction for our customers.
• Fill out required documentation of visits for each installation visited.
• Assist with Permit inspections and issues as needed.
• Additionally, the Job Site Visitor will ensure all proper installation, safety and clean-up procedures are being executed to the highest standard.

SKILLS:

• 5 years of Window and Door Installation Experience
• 10-12 years of General Carpentry Experience
• Excellent Customer Service Skills
• Great Communication Skills- Written and Verbal
•  Detail Oriented
• Understanding of Construction Site Operations
• Understanding of Safe Work Practices
• Metal break experience and finishing skills   

THE RENEWAL BY ANDERSEN

Renewal by Andersen is the full-service window-replacement division of 115-year-old Andersen Corporation, the owner of the most trusted family of window brands in America. RbA was founded with a mission to redefine the industry and to offer a different—and better—window-replacement experience. Renewal by Andersen has seven company-owned locations, and over 100 independently owned “affiliates” across the United States.

Job Type: Full-time

Required to work Monday thru Friday - 8:00am-5:00pm (could include occasional Saturdays)

Pay: $22.00 per hour

Must be willing to submit to a drug screen and background check