Quality Control Analyst jobs in Cleveland, OH

Summary:
The Quality Assurance Analyst will execute exploratory tests of forms vs. coverages in order to ensure product quality. The QA Analyst will have experience in ISO, Pro-Metrix and Sage/Ref Connect/NCCI/other WC bureaus. Will interact with his/her supervisor as needed, but many activities will require independent thought and decision making.

Relies on experience and judgement to plan and accomplish goals. Performs a variety of tasks. Works under general supervision. A certain degree of creativity and latitude is required. Needs to know a minimum of WC, BOP and Auto lines of business. Typically reports to a supervisor.

Will also be responsible for delivering quality, strategic internal projects, and performing the following essential functions:

Responsibilities:

Create detailed, comprehensive, and well-structured e-mails for accuracy reviews
• Estimate, prioritize, plan, and coordinate testing activities of coverage forms
• High level of collaboration and attention to detail is needed
• Identify, record, document thoroughly and track system bugs
• Perform thorough regression testing when bugs are reported resolved
• Participate in team process improvement to make sure everyone understands development lifecycle
• Review and release all Rush requests
• Other duties as assigned

Qualifications:

Required:

• Has at least 2 years of experience in the Commercial Package Insurance industry
• BS/BA degree in insurance or related field
• Excellent critical thinking and problem-solving skills
• Effectively communicates issues with software development teams and propose solutions
• Experience in writing clear, concise, and comprehensive explanations of errors found
• Can define and execute different types of forms testing
• Proven working experience in forms/coverages quality assurance
• Be able to work independently and with a team

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This job description is designed to provide a general overview of the requirements of the job and does not entail a comprehensive listing of all activities, duties, or responsibilities that will be required in this position. AmTrust has the right to revise this job description at any time.

What We Offer

AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.

AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.

AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.