Quality Generalist Manager develops and administers policies and procedures for evaluating and improving the quality of products, materials, components and/or manufacturing processes. Makes recommendations to ensure production runs meet established quality standards and predicted yields. Being a Quality Generalist Manager ensures employees follow established procedures and complete quality assurance work within time and budgetary constraints. May be responsible for ensuring products meet international quality standards such as ISO 9001. Additionally, Quality Generalist Manager works across a variety of quality assurance disciplines. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Quality Generalist Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Quality Generalist Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
General Store Manager Description
Are you an outgoing, driven individual interested in providing the best customer service the industry has to offer? Join the fastest growing retailer group in the state, and help show the world what we can do! Looking to hire industry leading people who can join our diverse team and help us grow and provide an outstanding cannabis experience for our customers. At our location you can expect a warm, fast paced environment with innumerable opportunities for advancement. If you think you have what it takes to be part of the best, fastest growing team in the state, apply today!
Essential Duties and Responsibilities
Responsible for all day-to-day operations including but not limited to;
● Customer service comes first, ensuring all customers are promptly greeted and welcomed.
● Create and execute store operations and processes consistently.
● Keeping the store compliant by the LCB standards.
● Processing and organizing all records required by the LCB.
● Cash handling, Bank deposits, till drops during shifts, and tracking all cash transfers.
● Create and implement plans to improve the stores functionality and efficiency.
● Implement store-wide operations based on protocol, on a consistent basis.
● Implement sales, inventory, marketing, and merchandising strategies to maximize sales.
● Drive brand loyalty by empowering team to create an outstanding customer experience
● Help implement community involvement efforts, guided by the marketing team.
● Help implement marketing and in-store event strategies to increase brand awareness and profitability guided by the marketing team.
● Organize and handle all hiring and retention efforts (recruiting, hiring, training, development, coaching, leading) to maximize employee satisfaction and efficacy to ensure the strongest team.
● Help track and monitor merchandise levels, sell through, and customer feedback.
● Manage the back of house operations, processes, and deliveries to ensure efficiency in day-to-day activities.
● Finding timely resolution to employee concerns and customer complaints on a daily basis.
● Possesses a strong visual merchandising sense; understanding flow of business to present the best looking, best flowing
Requirements
● 2 years or more in management, or assistant management position or leadership
● 2 years or more of customer service
● 1 year of cannabis experience
● Able to understand LCB laws, rules, and regulations and keep the store complaint at all times
● Understanding and experience with Excel, Google Sheets, and Google Docs.
● Able to communicate effectively and handle stressful situations with class
● Ability to run a store without supervision and make the right choices for the team
● Skilled problem-solver – Uses logic & reason to solve any problems at a given time
● Ability to lift up to 40lbs
● Ability to maneuver around sales floor, back room, office areas which can be tight during peak hours, and work around cleaning chemicals
Benefits
● Paid sick time
● Excellent employee discount
● Great company culture
● Opportunities for advancement within the company and upper management
Our company is an equal opportunity employer, and a diverse, inclusive, minority owned company. We do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, national origin, citizenship, age, disability, sexual orientation or marital status. Our company only hires individuals authorized for employment in the United States.
Location: Pullman, WA
Job Type: Full-time
Pay: $20.00 - $22.42 per hour
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Work Location: In person
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