Quality Improvement Director - Healthcare jobs in Lebanon, PA

MAJOR DUTIES AND RESPONSIBILTIES

• Develops and implements initiatives to create an appropriate patient safety culture using transparency, accountability without punitive measures, staff engagement, and collaboration as foundations for this culture.

• Promotes family-centeredness, and patient advocacy.

• Provide data-driven guidance to improve quality, safety, and best practice throughout the Department of Pediatrics.

• Continuously evaluates and improves the program based on internal needs and external regulatory requirements and standards.

• Coordinates activities related to accreditation. Collaborates with inpatient and outpatient leadership to ensure readiness.

• Establishes annual program plans and provides leadership direction for the implementation and evaluation of these plans.

• Oversees and mentors the providers active in Quality and Performance Improvement Projects in both inpatient and outpatient realms.

• Works with clinical leader for pediatric care pathway development to promote best practice and reduce unnecessary variability.

• Participates in Geisinger and JWCH committees (e.g., GMC PI Committee, GMC Patient Safety Committee, Children’s Hospital Quality Council) and meetings (e.g., Pediatric Department Meeting, Physician Leadership Forum) to represent pediatric quality, safety, and best practice issues.

• Working in collaboration with GHS committees, informatics, risk management and executive leadership, coordinates root cause analysis of patient safety events and assures implementation of resulting action plans.

• Coordinates organizational response to regulatory standards related to patient safety including but not limited to the Joint Commission National Patient Safety Goals.

• Provides leadership in Safety and Quality education for all level of learners (e.g., residents, medical students, advanced practice students).

• Assist with research within the Department of Pediatrics as related to quality, safety, and best practice.

COMPETENCIES AND SKILLS

• Demonstrates a strong understanding of team dynamics, process and quality and safety science.

• Has the ability to analyze and understand clinical informatics and collaborative data related to pediatric quality and safety.

• Must model professionalism, collaboration and develop high functioning teams that span skill sets.

• Dedicated to effective integrated pediatric care delivery that will seek to improve quality and safety while reducing inappropriate variation in care, and inefficiency.

• Ability to foster a positive work environment through mutual support and cooperation, and positive collaboration with clinical staff, leaders, and care team.

• Proficient in performing gap analyses and identifying areas for process change and developing workflows that enable improved quality and safety.

• Fluent use of data management programs and project management software.

• Excellent written, oral and presentations skills, including ability to present to large groups.