Quality Improvement Director - Healthcare jobs in Lexington, KY

Summary

A RENOVO Healthcare Technology Director is a high-level leader and may function as a client’s Director of Biomedical or Clinical Engineering. This role is the primary contact for hospital leadership for all things related to the facility Medical Equipment Maintenance Program. This individual directs the operational activities of the department including staffing, procurement, delivery of biomedical equipment, service and regulatory compliance.  The RENOVO Healthcare Technology Director is considered a subject matter expert in medical device technology, security and industry best practices and is often called upon to provide consultative recommendations contributing to strategic and financial decisions for the client.  The RENOVO Healthcare Technology Director is a key member of many inter-hospital committees such as life safety, environment of care, risk management, capital acquisition, and budgeting. In addition, this individual may be involved in projects concerning new equipment purchases, installations or upgrades; new construction and expansions.  The RENOVO Healthcare Technology Director is the highest account-based RENOVO manager, and considered a leader within RENOVO and the organizations they support.  

Essential Duties & Responsibilities:

• Responsible for day-to-day operation of the Biomedical Engineering department and resident staff technicians and specialists

• Creates and assigns monthly scheduled maintenance workload, tracks work throughout the month, and provides accurate monthly reporting to facility leadership

• Approves resident staff expenses, PTO requests and timecards

• Monitors service repair activities completed by resident staff technicians, field service technicians, and vendor/manufacturer technicians while onsite

• Mandates complete and accurate medical equipment inventory of ALL biomedical devices; ensures that all service documentation is completed in a concise, standardized fashion

• Ensures that all RENOVO and facility performance indicators are met

• Ensures that all purchase orders and requests for parts are completed without undue delay

• Prioritizes balance of service repair and scheduled maintenance workload 

• Works with RENOVO Clinical Engineering staff to perform annual program quality audits; follows up on findings to ensure survey readiness

• Meets with hospital department leadership frequently to discuss needs and opportunities of each department

• Develops relationship with Hospital senior leadership and C-Suite personnel

• Communicates with key hospital leadership through participation on various committees

• Plays a key role in planning, evaluation, acquisition, service and disposal of biomedical equipment

• Assists in education of proper usage and in-servicing of biomedical equipment to end users

• Takes the lead on projects regarding biomedical equipment and network integration of medical devices

• Evaluates and reviews service contract information to make sure that the needs and goals of the healthcare organization are met

• Monitors and tracks medical device recalls and safety alerts; follows up to make sure that appropriate action is taken

• Addresses customer and employee issues in a timely manner, escalates to the RENOVO District Manager as necessary

• Provides resources to participate in the investigation of medical device related incidents

• Maintains all facility assigned test equipment to the original manufacturers requirements; responsible for annual calibration of assigned equipment including acquiring and filing the appropriate documentation

• Works with the District Manager to drive the Integrated Systems Management program including scheduling and attending meetings with Hospital IT personnel

• Reviews policies and procedures annually; provides feedback and updates to the plans as needed

• Completes on-boarding and RENOVO orientation for new employees

• Responsible for making sure that the Hospital HR department requirements are met for each resident employee; appropriate documentation filed for reference as needed

• Drives training and education of biomedical internship technicians and apprentices

• Motivates and leads the team by setting annual goals for each technician and the department, monitors and tracks throughout the year, provides feedback for improvement

• Assists the customer in developing annual operating budgets for their associated cost center

• Forecasts capital equipment needs by managing the overall equipment lifecycle process

• Serves on hospital committees as a subject matter expert on healthcare technology management, and the standards and regulations that govern the maintenance of medical equipment

• Provides guidance with medical equipment technology assessments, capital purchasing, equipment safety and accountability for managing total cost o biomedical equipment ownership

• Proactively engages biomedical equipment organizations, peer institutions and manufacturers as parts of a comprehensive quality improvement program

• Performs other duties as assigned**

Required Skills

• Knowledge of electromechanical devices and principles, as well as a high-level understanding of general patient care equipment and can demonstrate the usage of supported devices

• Extensive understanding of life-support and diagnostic support devices and their usage within the healthcare setting.

• In-depth knowledge of regulatory accrediting agencies and survey processes 

• Subject matter expert on the Medical Equipment Management Program and the required policies and procedures within

• Familiarity with Hospital HIPAA policies and procedures

• Knowledge of and experience with UL, National Fire Protection Association (NFPA), National Electrical Code (NEC), International Electrotechnical Commission (IEC) and other national and international technical standards

• Highly skilled in strategic planning, project management, change management and program evaluation