Quality Improvement Director - Healthcare jobs in Manchester, NH

Quality Improvement Director - Healthcare leads and directs process and overall quality improvement activities that produce better patient care and more efficient operations. Develops programs to review and evaluate patient care and outcomes. Being a Quality Improvement Director - Healthcare implements a strategy and plans for a quality improvement function within the facility in collaboration with the administrative and clinical leaders of the hospital. Tracks and presents results of improvement efforts and ongoing measures of clinical processes to management. Additionally, Quality Improvement Director - Healthcare requires a bachelor's degree. Typically reports to top management. The Quality Improvement Director - Healthcare typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Quality Improvement Director - Healthcare typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

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Quality Improvement Manager
  • Genesis HealthCare
  • Keene, NH FULL_TIME
  • POSITION SUMMARY: The Quality Improvement Manager facilitates and supports the development and implementation of quality initiatives impacting customer experience and satisfaction. This position supports resident advice, center systematic processes, center leadership, region and area management with established guidelines regarding customer service processes and protocols, including but not limited to:

    * successful solicitation and response to customer satisfaction feedback

    * provision of customer service education

    * development of Guest Services care model

    * effective and meaningful QAPI processes

    * consultation on center-specific issues

    * company-wide policy and procedures

    * survey issues

    * program development

    RESPONSIBILITIES/ACCOUNTABILITIES:

    Leadership/Administrative

    1) Promotes a culture of compassion, understanding of customer experience, and service modalities.

    2) Creates an environment that is respectful, team oriented, and responsive to the concerns of staff, residents, families, and friends.

    3) Promotes and protects resident rights and the well-being of all residents. Prevents and addresses abuse as mandated by law.

    4) Develops and maintains a strong working rapport with intradepartmental personnel within Regions and Division for collaboration, planning, and problem resolution. Exemplifies and promotes interprofessional communication, collaboration, and practice.

    5) Manages key ongoing procedures of customer satisfaction survey distribution, data collection and report availability

    6) Produces custom reports and analyses as needed to Center, Region and Division leaders

    7) Plans, organizes, standardizes, implements, and evaluates comprehensive Customer Service and Quality Programs.

    * Assists Centers with identifying care delivery programs to meet the unique needs of residents served.

    * Provides direction to facilities relative management of Customer Satisfaction Surveys.

    Staffing

    1) Works in partnership with Center leadership to recruit, interview, hire, on-board, and evaluate all Guest Services Directors and Coordinators.

    2) Participates in on-boarding of Center Executive Directors and Center Customer Excellence teams relative to Customer Service and QAPI.

    3) Evaluates Center Customer Excellence QAPI and makes recommendations accordingly in order to support the needs of the patients.

    4) Provides oral and written reports/recommendations to Center Executive Directors, Regional, and Divisional Leadership relating to concerns/issues, program implementation, and/or plans of correction.

    5) Supports Center teams for survey readiness, as indicated.

    6) Provides education for Center/Region/Division team members on processes that may include:

    * QAPI

    * Customer Service

    * Use and Analytics of Quality Reports

    * AHCA Quality Awards

    * Culture Change

    * Other emerging process support

    7) Serves as a mentor to staff to develop and provide interventions to address adverse customer relations events that occur.

    Communications/Outreach

    1) Develops and implements effective formal and informal forums to promote communication.

    2) Conducts regularly scheduled meetings with Regional Vice Presidents and Senior Vice Presidents to review region and center specific opportunities.

    3) Participates in Region Meetings providing education and support upon request.

    MQI1


    Qualifications:

    SPECIFIC EDUCATIONAL/VOCATIONAL REQUIREMENTS:

    1) Bachelor's degree in healthcare administration or other relevant field preferred. Licensed in respective discipline.

    2) Five years' experience in health care delivery.

    Other Info

    • Position Type: Full Time
    • Pay Target: 80000 - 85000 / year
    • Job City: Keene
    • Requisition Number: 476061
  • 22 Days Ago

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Director Of Quality (Healthcare)- Perm Job
  • BlueSpace.
  • Keene, NH FULL_TIME
  • Looking for Director Of Quality- Healthcare in Keene, NH 03431.Job Role - Director of QualityLocation - Keene, NHSalary – $95K - $115K per anum.Job Type: Permanent Full TimeResponsibilities: Quality A...
  • 3 Days Ago

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Director, Quality
  • Sequel Medical Technology
  • Manchester, NH FULL_TIME
  • About SequelSequel Med Tech is an early-stage company developing the next generation of precision drug delivery devices.Job OverviewAs the Director of Quality at Sequel Med Tech, you will have a uniqu...
  • 1 Month Ago

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Director of Quality ($115k/annum)
  • BlueSpace
  • Keene, NH FULL_TIME
  • Looking for Director of Quality in Keene, NH Shift: DaysGross Hourly Pay: $115k/AnnumBest Regards,Cell No: 832-564-4795Job Type: Full-timeSalary: $100,000.00 - $115,000.00 per yearSchedule: 8 hour shi...
  • 3 Days Ago

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Full Time Medical Director/Physician Healthcare for the Homeless
  • Catholic Medical Center
  • Manchester, NH FULL_TIME
  • Full Time Medical Director/Physician Healthcare for the Homeless - (2301905) PRIMARY PURPOSE: Plans, organizes, directs, oversees and evaluates all primary medical care and clinical services and pract...
  • 1 Day Ago

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Recreation Director
  • Genesis HealthCare
  • Bedford, NH FULL_TIME
  • Benefits*Health, Dental, Vision, Company-paid life insurance, 401K, Paid Time Off*Variable compensation plans*Tuition, Travel, and Wireless Service Discounts*Employee Assistance Program to support men...
  • 1 Day Ago

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0 Quality Improvement Director - Healthcare jobs found in Manchester, NH area

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Sales Director
  • Northbridge Companies
  • Milford, NH
  • Sales Director: The Sales Director is responsible for generating qualified leads and closing sales for the community and...
  • 3/28/2024 12:00:00 AM

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LPN
  • Catholic Medical Center
  • Manchester, NH
  • Under the general supervision of the Director of Acute Care Services, is responsible for safe, effective and quality pat...
  • 3/28/2024 12:00:00 AM

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Director, Direct to Consumer (DTC) Marketing
  • Sequel Medical Technology
  • Manchester, NH
  • About Sequel Sequel Med Tech is an early-stage company developing the next generation of precision drug delivery devices...
  • 3/28/2024 12:00:00 AM

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Inventory Control Coordinator
  • Catholic Medical Center
  • Manchester, NH
  • Who you are: As our Inventory Control Specialist for Catholic Medical Center (CMC), you will play a crucial role in coor...
  • 3/28/2024 12:00:00 AM

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Clinical Educator Specialist
  • Mass General Brigham
  • Cambridge, MA
  • McLean Hospital is a comprehensive psychiatric hospital committed to providing easy access to superior quality, cost-eff...
  • 3/25/2024 12:00:00 AM

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Case Management Nurse
  • Catholic Medical Center
  • Manchester, NH
  • Under the general supervision of the Director of Quality & Risk, the Utilization Review Nurse is responsible for utiliza...
  • 3/24/2024 12:00:00 AM

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Open Rank Faculty Member for the Doctor of Physical Therapy
  • Franklin Pierce University
  • Manchester, NH
  • Open Rank Faculty Member for the Doctor of Physical Therapy Franklin Pierce University, in partnership with the national...
  • 3/24/2024 12:00:00 AM

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Program Director of the Doctor of Physical Therapy
  • Franklin Pierce University
  • Manchester, NH
  • Program Director of the Doctor of Physical Therapy Franklin Pierce University, in partnership with the national search f...
  • 3/24/2024 12:00:00 AM

Manchester is a city in the southern part of the U.S. state of New Hampshire. It is the most populous city in northern New England, an area comprising the states of Maine, New Hampshire, and Vermont. As of the 2010 census the city had a population of 109,565, up slightly to 111,196 in a 2017 estimate. The combined Manchester-Nashua Metropolitan Area had a 2010 population of 400,721. Manchester is, along with Nashua, one of two seats of Hillsborough County, the state's most populous. Manchester lies near the northern end of the Northeast megalopolis and straddles the banks of the Merrimack Rive...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Quality Improvement Director - Healthcare jobs
$116,180 to $158,161
Manchester, New Hampshire area prices
were up 1.4% from a year ago

Quality Improvement Director - Healthcare in New Bedford, MA
Quality improvement is meant for enhancing safety, effectiveness, and efficiency.
February 14, 2020
Quality Improvement Director - Healthcare in Temple, TX
Once quality improvement leaders establish a vision, they need to communicate the vision to physicians and staff to gain buy-in.
February 14, 2020
Quality Improvement Director - Healthcare in Duluth, MN
"In general, we don't have a culture of feeling comfortable discussing opportunities for improvement, especially when it comes to the way relationships can be managed," Ms.
January 30, 2020