Quality Improvement Director - Healthcare leads and directs process and overall quality improvement activities that produce better patient care and more efficient operations. Develops programs to review and evaluate patient care and outcomes. Being a Quality Improvement Director - Healthcare implements a strategy and plans for a quality improvement function within the facility in collaboration with the administrative and clinical leaders of the hospital. Tracks and presents results of improvement efforts and ongoing measures of clinical processes to management. Additionally, Quality Improvement Director - Healthcare requires a bachelor's degree. Typically reports to top management. The Quality Improvement Director - Healthcare typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Quality Improvement Director - Healthcare typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
Major Responsibilities:
Provide consultation, facilitation, and data support to performance improvement teams in order to drive improvement with quality priorities and metrics. Leads and facilitates performance improvement teams with process owners.
Provides guidance and support to team members, leaders, and providers with performance improvement activity, aligned with the organization’s methodology and tools.
Provides support to teams including literature searches, data collection, statistical data analysis and display, and benchmarking.
Assists in the development, implementation, communication, and evaluation of action plans to achieve cost-effective, high quality care.
Developes and provides interpretive performance improvement reports to highlight variations in clinical and non-clinical processes and outcomes for committees and leadership.
Designs and implements clinical studies to identify variation in medical management in order to improve patient care and outcomes.
Participates in ongoing monitorign and improvement activities to promote regulatory compliance and ISO 9001.
Supports physician and advance practice clinician peer review efforts and ongoing professional practice evaluations.
Participates in educational offerings to remain current with practice.
Licensure, Registration and/or Certification Required:
None Required.
Education Required:
Bachelor’s degree in Quality or related field.
Years of Experience:
Typically requires 5 years in health care, clinical quality improvement.
Knowledge, Skills & Abilities Required:
Knowledge of medical terminology, clinical concepts, and disease management.
Ability to analyze complex data and communicate sensitive information.
Proficient use of Microsoft office suite.
Ability to create reports, graphs, and other visual presentation materials, and effectively maintain statistical data.
Knowledge of evidence-based, best practice resources to promote efficiency and effective outcomes.
Knowledge of improvement methodology, principles, project management, and team facilitation.
Knowledge of healthcare rules, regulations, and standards.
Ability to problem solve, lead multi-disciplinary teams, use conflict management, and team building skills.
Detail oriented and able to prioritize and organize data and complex projects.
Excellent interpersonal, written, and verbal communication skills.
Physical Requirements and Working Conditions:
Ability to sit for extended periods of time.
Exposed to normal office environment.
Operates all equipment necessary to perform the duties of the job.
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
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