Quality Manager jobs in Washington, DC

$55,000 - $65,000 yearly

• Handle the day-to-day operations of assigned properties, including but not limited to creating work orders for property maintenance and repair requests, following up on all open tasks and work orders to completion
• Review and approve invoices; inspect work for completion as required prior to approval, and research and resolve discrepancies with invoices
• Review and approve weekly AP reports
• Coordinate the preparation of the annual budget, taxes, and audits and ensure the timely completion
• Serve as the primary point of contact for all assigned properties. Respond to unit owner calls and e-mails
• Call logs are to be provided at the end of each business day
• Develop and maintain a Community Fact Sheet and Maintenance Matrix for all assigned properties to include all vendor information, dates of services, contract terms, community access codes, insurance documents, association documents, and board names, titles, and terms
• Review all contracts to ensure they continue to meet the board’s needs in terms of functionality and cost and are up to date
• Respond to emergency calls for all assigned properties and serve as backup for all properties
• Create and send out violation letters for inspection issues
• Prepare monthly management reports
• Coordinate preparation of community meetings to include preparation of meeting notices, agenda, and associated attachments. Attends meetings as required
• Coordinate all community mailings
• Serve as the primary point of contact for assigned properties

• 2 years of HOA and Condo Management Experience is a must, APARTMENT MANAGEMENT DOES NOT QUALIFY
• Real estate industry experience
• Property management experience
• Proficiency in Microsoft Office and property management software
• Excellent customer service and problem-solving skills
• US work authorization

Benefits:

• Dental Insurance
• Health Insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

The mission of Quality 1 is to provide quality property management services to its clients; both internal and external in a prompt, professional, and proactive manner that leads to a positive outcome. We are able to achieve this mission by hiring customer-focused, experienced, and proactive staff. We are licensed in the District of Columbia and are members of the Better Business Bureau and Community Association Institute.