Racing and Sports Shift Supervisor jobs in Grand Prairie, TX

Racing and Sports Shift Supervisor supervises and coordinates the work of racing and sports book personnel during an assigned shift. Ensures compliance with federal and state gaming regulations. Being a Racing and Sports Shift Supervisor may require a high school diploma or its equivalent. Typically reports to a manager. The Racing and Sports Shift Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Racing and Sports Shift Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

F
Mansion Front Desk Supervisor
  • Front Desk Supervisor
  • Dallas, TX FULL_TIME
  • Job summary -
    • Responsible for supervision of all aspects of the Front Desk functions, in accordance with hotel standards. Directs, implements, and maintains a service and management philosophy which serves as a guide to respective staff.

    Essential Duties and Responsibilities – (Key Activities)
    The following are specific responsibilities and contributions critical to the successful performance of the position:
    • Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
    • Ensure that standards are maintained at a superior level on a daily basis.
    • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
    • Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
    • Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and at whatever time of day.
    • Maintain positive guest relations at all times.
    • Resolve guest complaints, ensuring guest satisfaction.
    • Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
    • Maintain complete knowledge at all times of:
    • All hotel features/services, hours of operation.
    • All room types, numbers, layout, decor, appointments, and location.
    • All room rates, special packages, and promotions.
    • Daily house counts and expected arrivals/departures/ VIPs.
    • Room availability status for any given day.
    • Scheduled in-house group activities, locations, and times.
    • All hotel and departmental policies and procedures.
    • Access all functions of the computer system.
    • Answer department telephone within 3 rings, using correct greeting and telephone etiquette.
    • Establish par levels for supplies and equipment. Complete requisitions to replenish shortages or additional items needed for the anticipated business.
    • Ensure that current information on rates, packages and promotions are available at the Front Desk and that all staff is knowledgeable on such.
    • Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations.
    • Prepare and adjust weekly work schedules in accordance with staffing guidelines and labor forecasts.
    • Ensure that staff report to work as scheduled. Document any late or absent employees.
    • Coordinate breaks for staff.
    • Assign work duties to staff.
    • Conduct pre-shift meeting with staff and review all information pertinent to the day's business.
    • Inspect grooming and attire of staff; rectify any deficiencies.
    • Inspect, plan, and ensure that all materials and equipment are in complete readiness for service; rectify deficiencies with respective personnel.
    • Constantly monitor staff performance in all phases of service and job functions. rectify any deficiencies with respective personnel to include Front Desk staff, Bell/Door staff, PBX staff and Concierge staff.
    • Monitor the hotel front entrance and resolve any congested situations.
    • Monitor the check-in/check-out process; anticipate critical situations and assist wherever necessary to help alleviate the pressure and to process the guest expediently.
    • Monitor communication logs and ensure that guest requests are followed up within minutes.
    • Monitor safe deposits boxes procedures; audit accuracy of cards with proper signatures and ensure availability of keys.
    • Monitor guest mail and ensure that it is processed according to procedures.
    • Monitor and ensure that express checkouts are processed through the system.
    • Monitor the staffs' interaction with guests, ensuring prompt and courteous service; resolve discrepancies with respective personnel.
    • Assist staff with their job functions to ensure optimum service to guests.
    • Observe guest reactions and confer frequently with staff to ensure guest satisfaction.
    • Adhere to hotel requirements for guest/employee accidents or injuries and in emergency situations.
    • Ensure security of guestroom access.
    • Monitor and ensure that all cashiering procedures comply with Accounting policies and standards:
    • Contracted banks
    • Shortages/overages
    • Late charges
    • Petty cash/paid outs
    • Adjustments
    • Posting charges
    • Making change for guests
    • Cashing personal/travelers checks
    • Payment methods/processing
    • Settling accounts
    • Closing reports
    • Cashier reports
    • Balancing receipts
    • Dropping receipts
    • Securing banks
    • Review previous night's no-shows, verify, and ensure billing of such.
    • Assist Accounting in researching all disputed charges and contact guests where required to explain disputes regarding Front Desk procedures.
    • Assist staff with expediting problem payments.
    • Anticipate sold-out situations and know how many rooms are overbooked. Handle overbooked or “walked” guests.
    This list of essential functions is not exhaustive and may be supplemented, as necessary.

    Other Standard Responsibilities -
    Experience -
    • Minimum one year experience as a Front Desk Agent, preferably in a luxury or ultra-luxury hotel

    General Skills -
    • Must be able to perform job functions with attention to detail, speed, and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.
     Technical Skills -
    • Ability to communicate (verbal and written) in English with co-workers, guests, and management.
    • Working knowledge of MS Word, Excel
    • Knowledge of PMS and hotel point of sales systems.
    • Ability to stand for prolonged periods of time.

    Education or Certification -
    • High school diploma

    Language -
    • Required to speak, read, and write English, with fluency in other languages preferred.
    Physical Requirements -
    • Must be able to endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, lift up to 20 pounds, and satisfactorily communicate with guests and co-workers to their understanding.

    Others –
    • While this job description is intended to be an accurate reflection of the duties involved in this position, the company reserves the right to add, remove or alter duties when business need dictates.

  • 29 Days Ago

B
Embroidery Operator - 1st Shift
  • BSN Sports
  • Grand Prairie, TX FULL_TIME
  • BSN SPORTS, A VARSITY BRANDS COMPANY - THE RECOGNIZED LEADER IN TEAM ATHLETIC GEAR For over 50 years, BSN SPORTS has been the largest team sporting goods equipment and apparel distributor of choice in...
  • Just Posted

B
Machine Operator - Sideline 2nd Shift
  • BSN Sports
  • Grand Prairie, TX FULL_TIME
  • BSN SPORTS, A VARSITY BRANDS COMPANY - THE RECOGNIZED LEADER IN TEAM ATHLETIC GEAR For over 50 years, BSN SPORTS has been the largest team sporting goods equipment and apparel distributor of choice in...
  • 1 Day Ago

A
Unloading/Stocking 4am - 1pm shift
  • Academy Sports + Outdoors 138
  • Sherman, TX PART_TIME
  • RECEIVING TEAM MEMBER At Academy Sports Outdoors, our Mission is to make it easier for everyone to enjoy more sports and outdoors. The Receiving Team Member, as part of our Logistics group, is respons...
  • 2 Days Ago

2
Materials Handler - 2nd Shift
  • 2nd Shift - Hendrickson Careers
  • Mc Kinney, TX FULL_TIME
  • Position Purpose: Responsible for various duties involving receiving, shipping and warehouse picking Essential Functions: • Receiving Unload and receive material per company procedures Verify count, c...
  • 5 Days Ago

1
Welder - 1st Shift
  • 1st Shift - Hendrickson Careers
  • Mc Kinney, TX FULL_TIME
  • Position Purpose: Performs functions including the ability to weld overhead hoists and other related machines Essential Functions: Supply and operate welding systems, making running adjustments as nec...
  • 5 Days Ago

Filters

Clear All

Filter Jobs By Location
  • Filter Jobs by companies
  • More

0 Racing and Sports Shift Supervisor jobs found in Grand Prairie, TX area

M
Stadium Analyst
  • Manpower
  • Arlington, TX
  • Our client, a well known international soccer league, is seeking Stadium Analysts to join their team. As a Stadium Analy...
  • 4/26/2024 12:00:00 AM

C
Camp Supervisor for Dalworth Recreation Center - Spring and Summer 2024
  • City of Grand Prairie, TX
  • Grand Prairie, TX
  • Salary: $16.00 - $21.68 Hourly Location : Grand Prairie, TX Job Type: Seasonal Parks, Arts and Recreation Job Number: 20...
  • 4/26/2024 12:00:00 AM

B
Screen Printer Machine Operator - 2nd Shift
  • BSN Sports
  • Grand Prairie, TX
  • Job Description Job Description Job Description As a Screen Print specialist, this role is responsible for assisting wit...
  • 4/25/2024 12:00:00 AM

C
Camp Counselors for Dalworth Recreation Center - Spring and Summer 2024
  • City of Grand Prairie, TX
  • Grand Prairie, TX
  • Salary: $15.00 - $18.85 Hourly Location : Grand Prairie, TX Job Type: Seasonal Parks, Arts and Recreation Job Number: 20...
  • 4/25/2024 12:00:00 AM

A
In-Game Production & Design Coordinator
  • AEG
  • Arlington, TX
  • In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete ...
  • 4/25/2024 12:00:00 AM

P
Physical Therapist - $76K-103K per year
  • PRN Healthcare
  • Grand Prairie, TX
  • Select Medical is seeking a Physical Therapist for a job in Grand Prairie, Texas. Job Description & Requirements Special...
  • 4/24/2024 12:00:00 AM

T
Billing Specialist
  • TMI Sports Medicine and Orthopedic Surgery, P.A.
  • Arlington, TX
  • Job Description Job Description Job Title: Billing Specialist Department: Billing Reports to: Revenue Cycle Manager Loca...
  • 4/23/2024 12:00:00 AM

I
Chinese Kung Fu Instructor
  • International Leadership of Texas
  • Arlington, TX
  • This position is for the 2024 - 2025 school year. The anticipated start date is August 5th, 2024. Instructor salaries st...
  • 4/22/2024 12:00:00 AM

Grand Prairie is a city in Dallas County, Tarrant County, and Ellis County, Texas, in the United States. It is part of the Mid-Cities region in the Dallas–Fort Worth metroplex. It has a population of 175,396 according to the 2010 census, making it the fifteenth most populous city in the state. Grand Prairie is located along the border between Tarrant and Dallas counties, with a small portion extending south into Ellis County. The city is bordered by Dallas to the east, Cedar Hill and Midlothian to the southeast, Mansfield to the southwest, Arlington to the west, Fort Worth to the northwest, an...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Racing and Sports Shift Supervisor jobs
$40,084 to $58,348
Grand Prairie, Texas area prices
were up 2.2% from a year ago

Racing and Sports Shift Supervisor in Albany, GA
Based on our compensation data, the estimated salary potential for Racing & Sports Shift Supervisor will increase 16 % over 5 years.
February 08, 2020