Radiation Therapy Technologist (ARRT) jobs in Miami, FL

Job
Title: Front Desk   

          Department: Administrative
– Front Desk/Scheduler, Receptionist    

         Reports to: Office Manager   

  SCOPE: 

Under direct supervision, is responsible for greeting patients and visitors into the
office in a prompt, courteous and professional manner, Insures all appropriate
forms are complete, accurate and signed according to company guideline, Scheduling
patient appointments and tests in an efficient and timely manner. Answers all incoming calls and directs calls
to appropriate personnel; serves as a liaison between patient and medical
staff.  

  ESSENTIAL DUTIES AND
RESPONSIBILITIES 

* Oversees
the front desk – reception area; greets patients and visitors into the clinic
in a prompt, courteous and professional manner. 

  *Answers all
incoming calls; assesses caller’s needs and directs to appropriate personnel.  

   *Obtains demographic and insurance information; obtains copy of patient’s
insurance cards and current driver’s license for EMR, obtains patient referrals
and authorization . 

*Verify insurance and updates
demographic and insurance information   

*Registers all new patients into the EMR system. *Schedules
new patients and return appointments in computer system in accordance with
physician and/or office guidelines. Cancels
and/or reschedules appointments according to physician schedule changes; notifies
appropriate clinic personnel 

*Pages clinic personnel as
appropriate. Obtains and communicates
messages in an accurate and timely
manner. 

  *Updates demographic and insurance
information as needed in the EMR system.  

*Registers all new patients into the EMR system.  

*Notifies nursing staff of patient
arrivals via EMR system so patients may be received in 

  Coordination with their scheduled appointment.   

*Collects co-pays, deductible and
other out of pocket amounts at time of visit issue receipt of payment if
necessary. Maintain lobby area in a neat and orderly manner.   

*Handles incoming phone calls from
patients needing to schedule or reschedule appointments 

  *Obtains and enters all
authorization and correspondence relating to referrals in patients charts and computer. 

  *Prepares notes and gets results for
studies, pathologies, labs etc. ordered for patients. 

  *Schedules outpatient
appointments/testing and hospital admissions upon request. Obtains necessary pre-certification as
required. 

  *Handles new patient referrals,
gathers necessary information, assigns the patient account number and schedules
appointment. 

   *Provides patients with accurate and
legible appointment cards. Documents’
no shows in patients chart for missed visits. 

  * Identifies no shows and forwards
for patient notification and follows up with patient to reschedule any missed
appointments. 

  *Demonstrates an understanding of
patient confidentiality HIPAA rules to protect the patient and
clinic/corporation. 

  *Follows policies and procedures to
contribute to the efficiency of the front office. Covers for other front office functions as
requested. 

  *Any other essential function as
assigned by the Office Manager. 

   MINIMUM QUALIFICATIONS: 

  High
school diploma or equivalent required. Position is entry level and requires 1-3 years’ experience, preferably
in a medical office setting. 

  COMPETENCIES: 

  Ø Uses Technical and Functional Experience: Possesses up to date knowledge of
the profession and industry; is regarded as competent in the functional area;
accesses and uses other expert resources when appropriate. 

Ø Demonstrates
Adaptability: Handles day to day work
challenges confidently; is willing and able to adjust to multiple demands,
shifting priorities, ambiguity and rapid change; shows resilience inn the face of constraints, frustrations, or
adversity; demonstrates flexibility. 

Ø Uses Sound
Judgment: Makes timely and sound
decisions 

Ø Shows Work Commitment: Sets
high standards of performance; pursues aggressive goals and works efficiently
to achieve them. 

Ø Commits to Quality: Emphasizes
the need to deliver quality products and/or services; defines standards for
quality and evaluated products, processes, and service against those standards;
manages quality; improves efficiencies. 

         PHYSICAL DEMANDS: 

The physical demands described here are representative of those that must be met by
an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities
to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit or stand and talk or hear. Requires corrected vision and hearing to normal range.

    WORK
ENVIRONMENT: 

  The work environment characteristics are representative of those
an employee encounters while performing the essential functions of this
job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the essential
functions. Work is performed in a
clinical office environment and may include exposure to communicable diseases,
toxic substances, medical preparations and other conditions common to an
oncology/hematology clinic environment. Work will require interaction with patients, co-workers, and management.