Radiology Director jobs in Long Beach, CA

Job Title: Radiology Supervisor

Job Summary:

Under the direction of the Radiology Manager, the Radiology Supervisor is responsible for planning and overseeing all operational aspects and activities for assigned sections/modalities, locations, and support areas. While the range of duties and responsibilities is broad and varied, the major responsibilities are supervising all day-to-day operations including the delivery of care, patient satisfaction, human resource management, equipment oversight and process improvement activities. In addition to daily supervision, this individual will participate in planning efforts involving space, equipment, staff, systems, services, supplies, budgeting and financial management and future programs and services. The Supervisor is a positive, effective member of the Radiology management team, fostering a customer/patient focused perspective and ensuring a strong commitment to organizational service standards. The individual maintains collaborative multi-disciplinary relationships within and outside of the organization. Actively and consistently contributes to department operations and communications, behaves in a manner consistent with the mission, vision, and values of Pipeline Health, upholding standards of AIDET (Acknowledge, Introduce, Duration, Explanation, Thank you) patient communication.

Essential Functions:

• Briefs applicants and/or new employees on the overall job requirements, policies, and work procedures.
• Counsels employees on unsatisfactory performance and/or work behavior.
• Administers formal disciplinary action.
• Assists with formal performance evaluations and receives feedback on employee performance from others.
• Assigns work duties and responsibilities to subordinate staff.
• Approves time off and prepares work schedules to assure proper staff coverage
• Keeps time records and submits proper information to the payroll department
• Overtime authorization and management.
• Oversees staffs’ ongoing commitment to being patient-focused and to complying with all performance and service standards.
• Assists the Radiology Manager with interviewing, hiring, supervising, training, and appraisal of performance of clinical staff.
• Uses clear, concise, professional communication with coworkers, patients, all customers internal and external.
• Uses AIDET in interactions with patients and family members.
• Acts with a sense of urgency when performing tasks.
• Basic unit/department maintenance such as keeping files, drawers, cabinets free from unnecessary clutter. Reports on any equipment and or environmental issues for repair.
• Abides by HIPAA (Health Insurance Portability and Accountability Act) regulations.
• Speaks up to stop the line and escalates potential safety events if necessary.
• Completes and attends monthly training assigned.
• Other duties as assigned.

Behavioral Standards:

• List an additional behavioral standards not listed below.
• Treats everyone as their customer; utilizes scripting and other tools to ensure consistency in customer service; Expresses recognition and shows appreciation to others; fully utilizes AIDET principles; responds quickly to handle requests, complaints, and questions; displays a positive attitude.
• Demonstrates the highest level of professionalism, passion and care when interacting with patients, families, physicians, and hospital staff members.
• Using a lens of equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to thrive and reach their potential, embracing ingenuity to service our customers.

Communication/Knowledge:

• Ability to effectively motivate and lead others.
• Self-motivated & directed with regard to an increasing level of understanding and knowledge.
• Ability to handle multiple tasks/projects and meets objectives and deadlines.
• Effective oral and written professional communication skills.
• Ability to demonstrate ethical and professional behaviors at all times.
• Ability to maintain patient confidentiality and privacy
• Ability to comply with all HIPAA requirements.
• Ability to use initiative and independent judgment.
• Ability to work independently.
• Excellent interpersonal skills with the ability to interact effectively with patients, families, healthcare professionals and external vendors.
• Capable of demonstrating flexibility with demands of external/internal customers placed on operating functions of the department.
• Basic computer skills.
• Capable of wearing lead aprons for extended periods of time.
• Physical ability to lift and position patients and assist with patient transfers utilizing beds or stretchers.
• Understands/Demonstrates the Pipeline Health mission, vision, and values throughout job performance.
• Wears nametag properly; follows dress code policy; answers phone correctly and promptly; is prepared for meetings; meets deadlines; does not participate in gossip; acts ethically and treats others with respect; respects customer’s and co-worker’s time; establishes and maintains effective relationships with customers and co-workers.

Collaboration/Teamwork:

• Interacts with technologists, nurses, clerical support staff, radiologists, and others throughout the course of the day to address and resolve the many different issues that impact the provision of services.
• Functions as a liaison between physicians and staff, explaining departmental policies and procedures, resolving problems, and coordinating activities, which affect patient care.
• Collaborates with managers, directors, and other supervisors to establish management standards for productivity, patient care, employee performance, cost effectiveness, and customer satisfaction.
• Attends staff meetings; follows HIPAA guidelines; follows patient rights policy; complies with the compliance program; demonstrates knowledge of role in a disaster; demonstrates knowledge of fire and fire drill procedures; working knowledge of hospital emergency codes; always utilizes standard precautions in the clinical setting; safely manages the environment of care by demonstrating a working knowledge of the requirements of the: Life Safety program, Utilities Management program, Hazardous Materials program, Emergency Preparedness program, Safety Management program, Medical Equipment Management program, Security Management program.

Qualifications: