Essential Job Functions/Duties

• Utilize high technical aptitude and skills, coupled with business intelligence and a deep understanding of the customer's needs so that they can be transformed into specific SDLC requirement artifacts.
• Act as an interface between business units, technology teams and support teams.
• Serve as the subject matter expert for applicable knowledge area(s), which may include but not limited to assisting development and QA with data and root cause analysis, and consultant to Business and/or Clients as needed.
• Lead and facilitate requirement solicitation sessions for assigned projects. Drive collaboration amongst project team members to ensure requirements are delivered on time and are managed through project execution.
• Collaborate with BA Team and Development teams to ensure baseline requirement artifacts are kept up-to-date.
• Writing descriptions of business needs and business program functions, including creating process and data flow diagrams, workflow diagrams, test scripts, training curriculum, and quality assurance/audit procedures.
• Drafting raw curriculum to support development of training materials relevant to the approved client business processes.
• Establishing and maintaining positive client business relationships across the organization, including guiding others in understanding client businesses, processes and priorities.

Qualifications

• Bachelor's degree or equivalent experience preferred
• 5 plus years in the role of Business Analyst, Business System Analyst, or System Analyst for technology based projects
• 5 years of experience as a team member on technology-based projects in highly complex business-to-business and/or outsourced client environments
• Strong knowledge of the benefit enrollment life cycle
• Extensive experience with EDI 834 and some experience with EDI 820
• Extensive knowledge and experience with data mapping specific to enrollment data
• Intermediate to extensive exposure to XML schemas and canonical structures
• Strong knowledge of Software Development Lifecycle (SDLC) methodologies (Waterfall, Iterative, Agile, etc.)
• Experience with process and data flow diagramming
• Prefer knowledge of enterprise modeling applications, such as Enterprise Architect, ProVision and/or other modeling and/or languages, including UML
• Business process reengineering skills a plus
• Ability to travel as needed
• Excellent verbal, written and interpersonal skills