Records Clerk, Sr. jobs in Lubbock, TX

Department: Police Reports to: Police Records Supervisor

Summary: Under basic supervision, processes Odessa Police Department (OPD) report requests, enters data into secure computer databases, performs research, and provides information within scope of authority.

Essential Functions: -- Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following:

• Performs basic clerical duties in accordance with OPD policy and procedures, including data entry, record keeping, and preparing and processing documents; duties may vary according to job assignment.
• Completes report requests and research assignments; assists customers with permit applications and technical documents; receives and tracks payments.
• Maintains the absolute confidentiality of all records and information.
• Supports the departmental operations with regular and timely attendance.
• Supports the relationship between the City of Odessa and the general public by demonstrating courteous and cooperative behavior when interacting with visitors and City staff; maintains confidentiality of work-related issues and City information; performs other duties as required or assigned.

Minimum Qualifications:

Education, Training and Experience Guidelines:

• High School Diploma or GED
• One year of computer and customer service experience
• Background investigation and polygraph

Knowledge of:

• Principles and practices of confidential records management and file maintenance.
• Business computers and specialized software applications for police records systems.

Skill in:

• Dealing tactfully and courteously with the public.
• Following and enforcing verbal and written instructions and procedures.
• Communicating effectively verbally and in writing.

License and certification requirements: A valid Texas State Driver's License is required. Certification for access to Texas Law Enforcement Telecommunications System (TLETS) from Texas Department of Public Safety is required; additional technical training and certifications may be required.

Physical demands and working environment: Work is performed in a standard office environment.