Records Clerk, Sr. jobs in Winston Salem, NC

Under regular supervision, performs responsible technical work in developing and validating the police database, responsible for complex coding and researching all records maintained, prepares, researches and maintains complex data and records, conducts analysis of incident data, assists in the preparation of special reports, verifies complex data, works in conjunction with all local, state, and national law enforcement agencies on wanted and missing persons, stolen or recovered property and criminal history information, operates and enters files into the N.C.I.C. and D.C.I. computer systems.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential function satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Functions

Works in a team environment, works varied shifts, accepts, stores, documents, preserves, and retrieves property submitted by law enforcement personnel in a manner consistent with policies and procedures of the department, may be required to prepare clear, comprehensive reports from information obtained directly from officers or citizens over the telephone or in person; responsible for issuing and return of parking tickets, warning tickets and citations, assists the public with information requests related to all files maintained, completes requests by court personnel, attorneys, insurance companies, social service agencies and local businesses regarding police activity, supports enforcement and administrative departmental personnel by attaining and researching information maintained in various governmental databases, creates and uses information stored in a variety of media including microfilm, microfiche and scanned images.

Education and Experience: 

Any combination of education and experience equivalent to a high school diploma and experience with database, word processing and spreadsheet computer applications. Ability to type accurately at 40 w.p.m. on a City-sponsored typing test, which will be scheduled prior to the interview.

Knowledge, Skills and Abilities: 

Knowledge of Police Department policies and procedures; thorough knowledge of database management; knowledge of the interaction of federal, state and local law enforcement agencies; ability to assist in the preparation of special reports; knowledge of the N.C.I.C. and D.C.I computer systems; knowledge of Microsoft Office Suite and position specific software; ability create and use information stored in a variety of media platforms; ability to establish and maintain effective working relationships with supervisors, co-workers and members of the public.

Physical Requirement: This work requires the regular exertion of up to 10 pounds of force and the occasional exertion of up to 25 pounds of force; work regularly requires sitting, using hands to finger, handle or feel and repetitive motions, frequently requires speaking or hearing and occasionally requires standing, walking, stooping, kneeling, crouching or crawling and reaching with hands and arms; work requires close vision; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; work requires preparing and analyzing written or computer data, operating machines and observing general surroundings and activities; work is generally in a moderately noisy location (e.g. business office, light traffic).

Special Requirements

• Minimum 40wpm typing speed.
• Division of Criminal Information Certification