Records Supervisor jobs in Austin, TX

*** Copies of OFFICIAL Transcripts indicating conferred degree are required and MUST be attached to your application to be considered. ***

*** This position has the ability to work remotely statewide up to five (5) days a week. ***

PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application may be rejected because it is incomplete. Resumes do not take the place of this required information.

SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. In order to complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile. Go to CAPPS Recruit to Sign In https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en

GENERAL DESCRIPTION: Performs highly advanced and supervisory (senior-level) computer analysis work to manage application and support personnel. Work involves overseeing the planning and analysis of user requirements, procedures, and problems to automate processes or to improve existing systems. May plan, assign, and/or supervise the work of others. Works under minimal supervision, with considerable latitude for the use of initiative and independent judgement.

The following Military Occupational Specialty codes are generally applicable to this position.

https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_InformationTechnology.pdf

Applicants must fully complete the summary of experience to determine if minimum qualifications are met.

ESSENTIAL DUTIES / RESPONSIBILITIES:

1. Oversees the planning, design, modification, implementation, support, and maintenance of the Records Portal including adding new functionality, upgrades, or improvements.

2. Directs program area and activities for the Records Portal.

3. Acts as a liaison with crime laboratories, District Attorney’s offices, Texas Forensic Science Commission, and other stake holders within the criminal justice system.

4. Oversees the training and outreach regarding installation and implementation of new information system.

5. Assists in the development and revision of DPS administrative rules regarding requirements.

6. Develops and establish goals and objectives consistent with the agency and division strategic plan.

7. Identifies any needs to revise Records Portal areas.

8. Provides timely reports to Management regarding status and progress of program implementation.

9. Coordinates with and/or tests and diagnoses system to ensure functionality and that critical requirements are met.

10. Determines trends and resolve operational problems.

11. Attends work regularly and observe approved work hours in accordance with agency leave and attendance policies.

12. Performs other duties as assigned.

GENERAL QUALIFICATIONS and REQUIREMENTS:

Education – Graduation from an accredited four-year college or university with a major in computer sciences, information systems, business management, natural sciences, forensic science or a related discipline.

Experience – Minimum of five (5) years’ experience in a forensic laboratory, applications programming and/or systems analysis of complex information management systems. Minimum of three (3) years’ program management experience that consist of projects with a high degree of complexity; performing work in Project Management including software development projects and delivery is required.

Substitution Note: Additional work experience of the type described or other related education may be substituted for one another on a year-for-year basis.

Licensure and/or Certification – If driving is required, must possess a valid driver license from state of residence

Regulatory Knowledge – Working knowledge of, or the ability to rapidly assimilate information related to TXDPS, State and Federal regulations, legislation, guidelines, policies and procedures.

Supervisory/Managerial/Leadership Skills – Knowledge of management/supervisory methods and principles, performance/productivity standards, and fiscal/budget management. Ability to develop plans, policies, and procedures for efficient workflow and overall effectiveness. Ability to provide clear direction to others, promote teamwork and motivate others to accomplish goals.

Technology – Proficiency with Microsoft Office and appropriate levels of proficiency with utilized software and systems (e.g. CAPPS, SharePoint) and be able to learn new software/systems. Proficiency with IT infrastructure operations, maintenance, and application space.

Interpersonal Skills – Must demonstrate an ability to exercise poise, tact, diplomacy and an ability to establish and maintain positive, working/professional relationships with internal/external customers. Must demonstrate DPS’ core values: Integrity, Excellence, Accountability, and Teamwork.

Organizational and Prioritization Skills – Must be organized, flexible, and able to effectively prioritize in a multi-demand and constantly changing environment; able to meet multiple and sometimes conflicting deadlines without sacrificing accuracy, timeliness or professionalism.

Presentation/Communication Skills – Must be able to construct and deliver clear, concise, and professional presentations and/or communications to a variety of audiences and/or individuals.

Research and Comprehension – Must demonstrate ability to quickly and efficiently access relevant information and be able to utilize and/or present research and conclusions in a clear and concise manner.

Analytical Reasoning/Attention to Detail – Must demonstrate an ability to examine data/information, discern variations/similarities, and be able identify trends, relationships and causal factors, as well as grasp issues, draw accurate conclusions, and solve problems.

Confidentiality and Protected Information – Must demonstrate an ability to responsibly handle sensitive and confidential information and situations and adhere to applicable laws/statutes/policies related to access, maintenance and dissemination of information.

Safety – Must be able to work in safe manner at all times, avoiding shortcuts that have potential adverse results/risks, and must be able to comply with safety standards and best practices.

Schedule and Remote/Telecommuting work – Availability for after-hours and weekend work is required. Telecommuting up to 5 days per week.

PHYSICAL and/or ENVIRONMENTAL DEMANDS:

State of Texas Benefits and Retirement Information: https://www.ers.texas.gov/

A DPS employee who is selected for a position in the same salary group and state title as their current position will be transferred with no salary change.

A DPS employee who is selected for a position in their current salary group with a new state title may receive an increase of no more than 3.4% over their current salary regardless of posted salary.

Salary is contingent upon qualifications and is subject to salary administration and budgetary restrictions.

DUE TO THE HIGH VOLUME OF APPLICATIONS WE DO NOT ACCEPT TELEPHONE CALLS. ONLY CANDIDATES SELECTED FOR INTERVIEW WILL BE CONTACTED.

State of Texas retirees may be rehired for full-time, non-commissioned positions only under very specific circumstances.