Records Supervisor jobs in Boise, ID

At the city’s Public Works Department, we keep Boise thriving. In this position, you’ll lead the charge in helping Public Works digitize our world, working with people, systems, and processes to manage information and records. We’re seeking a quick learner with database aptitude and knowledge of records management who isn’t afraid to dive right in. This role will have the unique opportunity to oversee department-wide records management projects and provide associated training and quality control. If you have attention to detail and a love for creating order, this position is for you! Join our Public Works Records Management Services team dedicated to utilizing technology and innovation to ensure Public Works stays a national leader in protecting the environment and public health.

• Supports and leads staff in the administration of the Public Works' records program. 
• Maintains records schedules according to state and city laws and policies. 
• Holds lead responsibility for a variety of specialized administrative duties involving manual and digital processing and maintenance of department records and documents. 
• Ensures operational practices comply with federal, state and municipal regulations and mandates related to records management. 
• Provides support and training to ensure staff can locate and utilize cataloged information. 
• This position works under general direction

• High school diploma or equivalent, and 
• 9 years of experience in records management, or 
• An equivalent combination of education and/or experience.

• Records management theories, principles, and legal requirements
• Records retention scheduling, archiving, storage, public access, and destruction 
• Research techniques
• General office administration, equipment, and programs
• Computer usage including Microsoft Office suite and Adobe Acrobat Pro

• Document processes effectively and accurately
• Analyze record-keeping systems and identify issues and areas of improvement
• Make decisions in new situations in accordance with rules, regulations, and policies 
• Establish workload priorities
• Read, interpret and comprehend complex legal, regulatory, procedural and/or policy material
• Complete work with a high attention to detail and accuracy
• Resolve customer or resident complaints in accordance with established policies and regulations
• Use proper business/telephone etiquette
• Review, compile, and analyze information to prepare reports
• Work independently to develop and maintain effective working relationships with city employees and the general public
• Maintain prompt and regular attendance
• Complete assignments in a timely fashion
• Understand and comply with all rules, policies and regulations
• Communicate effectively in the English language at a level necessary for efficient job performance
• Perform all essential functions as assigned by an authorized employee, supervisor and/or manager with or without reasonable accommodation
• Individuals must be capable of operating vehicles safely and have an acceptable driving record

• Twelve years of progressively responsible experience in document imaging and administrative support, preferably in a public agency or governmental setting
• Knowledge of governmental records retention and public information laws and regulations
• Operation and use of electronic imaging systems
• Advanced research and analysis principles and practices
• Advanced knowledge of Microsoft Office suite and Adobe Acrobat
• Ability to ead teams toward common goals; and quickly learn new software

• Valid state-issued driver's license.

• City of Boise background check processes which includes a criminal history check and reference checks in accordance with the City of Boise Hiring Process Regulation
• Driving Record Check
• Criminal Justice Information System background check (CJIS)