Referral Specialist jobs in Appleton, WI

It's more than a career, it's a calling

Job Highlights:

• Our Mission

  Through our exceptional health care services, we reveal the healing presence of God

  Our Vision

  Peace, hope, and health for every person, family, and community, especially those most in need

  Our Values

  Compassion, respect, excellence, stewardship, and community

  • Full Time Position

  • Day Shift

  • 40 hours per week

  Benefits

  • Comprehensive suite of health, dental, vision, life, disability insurance, 401K, HSA/FSA, and generous PTO

  • Daily Pay for qualifying positions

  • Established employee recognition program

  • Commitment to employee wellness through our EAP,  well-being checks with leaders, flexible work schedule where feasible, and online wellness opportunities.  Select locations also offer free on-site fitness center access, meditation rooms, and serenity gardens

  • A culture that supports professional development including tuition reimbursement and discounts, participation in the Federal Loan Forgiveness Program, professional development days, opportunities for career advancement and much more

  • Employee discounts through our Thelma Sadoff Center for the Arts Corporate Membership - up to 40% off concert tickets, classes, workshops, plus access to discounts at local and national retailers

  • 40% discount on eyeglasses through SSM Health Eye Care Optical Shops at select locations

  • Employee Relief Fund to help with life’s unexpected financial emergencies

  • Commitment to caring through philanthropy, volunteer opportunities, and PTO donation program

Job Summary:

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

• Establishes and maintains client and customer relationships with referral sources and direct user of products and services or physicians.
• Serves as community resource for educational and referral information.
• Assesses patients to determine medical necessity and appropriate level of care with admissions based upon approved criteria. Collaborates with the physician, unit staff and case managers, as necessary, to determine appropriateness of admission or level of care.
• Assists patients and families in understanding insurance questions and issues related to their financial responsibility associated with treatment.
• Provides mental health screenings and consults to acute hospital(s), Emergency Room(s), walk-ins or community as needed. Assists in the development and execution of follow-up on patients waiting for non-emergent beds.
• Works in a constant state of alertness and safe manner.
• Performs other duties as assigned.

EDUCATION

• Bachelor's degree in Mental Health or related field or equivalent years of education and experience

EXPERIENCE

• No experience required

PHYSICAL REQUIREMENTS

• Frequent reaching, sitting, standing and walking.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more).
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, climbing, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Occasional use of vision to identify and distinguish colors.
• Occasional driving.
• Rare repetitive foot/leg and hand/arm movements and squatting.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS 
 
State of Work Location: Illinois, Missouri, Oklahoma, Wisconsin 

• Basic Life Support HealthCare Provider (BLS HCP) - American Heart Association (AHA)

Licenses / Certifications:

Work Shift:

SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law. Click here to learn more.