Referral Specialist jobs in Atlantic City, NJ

Work Experience Requirement: Two to three years proven experience working in a professional office environment.

Primary Job Responsibilities:

• Follow contract driven customer service techniques to ensure parents and providers are given appropriate technical assistance
• Responsible for complete maintenance of NJCK cases
• Assimilation of the regulations and procedures under which these programs operate
• Assess program eligibility for NJCK program
• Write and send preliminary and final agreements
• Enter child care agreements into CARES
• Update client addresses in CARES and NDS software for accuracy purposes
• Utilize NDS for client information, technical assistance entries and general case documentation
• Accurately track and act on all paperwork due dates
• Manage child care problems and/or complaints about/from providers
• Communicate effectively with parents and providers regarding program regulations
• Communicate effectively with providers regarding program regulations/payment issues
• Conduct payment analyses to resolve payment discrepancies
• Advise providers about payments made
• Review periods of service with providers so paper attendance logs can be created for payment purposes
• Enter attendance logs on EPPIC for payment to child care providers
• Maintain database of attendance logs issued for agency use
• Manage complaints from providers regarding payments

Secondary Responsibility:

• Receptionist duties as needed

The Children’s Home Society is an Equal Opportunity/Affirmative Action Employer M/F/D/V. We celebrate diversity and are committed to creating an inclusive. environment for all employees.

Job Type: Full-time

Pay: $18.00 per hour

Expected hours: 35 per week

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• administrative office: 2 years (Preferred)

Work Location: In person