Referral Specialist processes insurance pre-verification for hospital admissions or specialty service office visits. Gathers pertinent information from patients, insurance carriers, financial counselors, and other staff to confirm the patient's financial obligations for services. Being a Referral Specialist acts as a liaison between hospitals, clinical staff, health plans, providers, and patients to process referrals. Verifies insurance coverage and obtains required authorizations when necessary. Additionally, Referral Specialist documents referrals, communications, actions, and other data in an information management system. Generates and distributes all applicable forms, notifications, and paperwork. Requires a high school diploma. Typically reports to a supervisor. The Referral Specialist works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Referral Specialist typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Richland County Job Posting
Posting Date: February 2, 2024
Position: Eligibility Referral Specialist 2
Department: Job & Family Services
Application Deadline: Continuous
Position Description:
Richland County Job & Family Services seeks full-time Eligibility Referral Specialist 2 position.
In a call center environment, responsibilities include obtaining client information by answering telephone calls; interviewing clients; verifying information to determine eligibility for public assistance programs and maintaining communication with clients to determine continued eligibility. Must be able to use multiple computer systems while using a headset.
Minimum requirements:
Preferred Qualifications: Associate's or bachelor’s degree in a related field, excellent communication skills.
Benefits: Ohio Public Employees Retirement System, Insurance
Salary: $19.26 per hour or more dependent on degree.
Applicants may apply online at (resume also required): https://www.richlandcountyoh.gov/jobs
Application Deadline: An application and resume may be submitted to the Board of Richland County Commissioners, 50 Park Avenue E, Mansfield OH 44902 or submitted online.
All employees and applicants for employment will be recruited, hired, promoted, transferred, demoted, laid off, terminated, suspended, evaluated, or otherwise dealt with in a fair and equitable manner based solely upon merit, fitness and such bona fide occupational qualifications as each individual might possess. No personnel decision shall be based upon race, color, religion, sex, national origin, age, handicap, disability or other non-job related criteria.
Job Type: Full-time
Pay: From $19.26 per hour
Expected hours: 40 per week
Benefits:
Schedule:
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Experience:
License/Certification:
Work Location: In person
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