Referral Specialist jobs in Salem, OR

Location Site: SHMG Family Medicine River Rd

Department: SH Medication Mgmt Clinic

Position Type: Full Time

Start Time: 8:00

Pioneering healthcare since 1896, Salem Health is a top workplace offering market-leading pay where you can make a difference in the lives of those in the community where you live. Through incorporation of Lean driven principles, staff are able effect change in the organization to solve problems, and drive continuous improvement.

As an employer of choice, we are devoted to assuring that we provide a safe, healthy, and patient-centric workplace, while keeping staff wellbeing and satisfaction top of mind.

Your Role With Us:

Referral Specialist - Med Management Clinic

Primary duties:

• Verify physician orders for accuracy and compliance prior to transcription of orders.
• Address any order discrepancies by coordinating communication between provider’s office and Salem Health clinical staff.
• Determine if authorization is required, contacting appropriate individuals or insurance company.
• Insurance verification for registration and appointment reimbursement purposes.
• Uses WorkQue, Fax machine, Epic Inbasket, Rightfax (referral fax Outlook mailbox) to transcribe all faxed referrals to Epic appropriately.
• Completes workque assignments within appropriate timeframes.
• Accurately register patients as well as being able to identify payer authorization requirement.

Total Rewards Offerings:

Salem Health's comprehensive benefits package prioritizes your mental and physical health, financial stability, family obligations and professional growth.

• Relocation assistance available for qualified candidates
• Full comprehensive medical, dental, and vision plans
• Basic and voluntary life insurance
• Short and long-term disability
• Live Well Wellness Program
• Employee Assistance Program (EAP)
• 401(K) retirement plan with employer contributions.
• Generous paid time off (PTO) accrual and holiday pay
• Onsite fitness center with 24/7 badge access
• Education assistance program
• Public service loan forgiveness (PSLF) eligible employer https://studentaid.gov/
• Food and drink discounts in the cafeteria.
• Impressive discounts offered by Nike, Adidas, Carhartt and others.

Background/Expertise:

Experience:

• Minimum of two (2) years scheduling for multiple providers.

• A moderate understanding of insurance authorization and financial processing accounts.

• Previous EPIC Prelude and Cadence experience

• College level course study in healthcare occupations preferred
  

Education:
High School Diploma or Equivalent

Credentials:
Cert HealthCare Access Assoc (CHAA) preferred, not required.

Special Skills, Knowledge and Abilities:

Keyboarding at 45 wpm • Moderate understanding of Medical Terminology and billing codes (ICD-10, CPT) preferred. • Excellent interpersonal communication skills which convey a positive and supportive intent. • Exceptional customer service skills projecting a friendly and professional image. • Ability to work independently, self-directed and work with individuals with diverse background. • Must be capable of working under pressure with continuous telephone calls and constant interruptions. • Moderate knowledge of Microsoft Office Products. • Ability to maintain confidentiality of all information related to patients, medical staff, and employees and as appropriate other information.

Salem Health Hospitals and Clinics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status or condition protected by law.

Salem Health Hospitals and Clinics is committed to providing access, equal opportunity and reasonable accommodation for applicants. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact my.recruiter@salemhealth.org