Regional Claims Manager jobs in Anchorage, AK

Job Description

The Program Manager is responsible for all project aspects, such as work completion, management, and financial performance within an assigned program. Works with client to obtain future work for the program; Manages relationships between the project teams and the client; Communicates progress/problems/opportunities to the company for support, Works with functional managers to forecast/mobilize/demobilize resources to support the program; Assures projects within the program comply with all client and company processes and procedures; and mentors assigned project managers and other team members as required.

• This position qualifies for the NANA Worley Employee Referral Program, available only to current NANA Worley employees.

Responsibilities

• Client Relationships – Documents and communicates regularly as necessary with client contact(s) to assure the relationship stays strong. Effectively manages multiple stakeholders and maintains/develops healthy client relationships. Proactively resolves performance, scope, cost and schedule issues with the Client as they arise on the projects within the portfolio.
• Commercial Management - Effectively manages project contracts, maintains, or improves gross margin sold, and minimizes non-billable charges and activities on the projects within the portfolio. Works with project teams to determine project delivery strategies that meet client expectations and increases company’s profit margin. Works within the client organization to gain other project work and to sell services.
• Cost Control – Within the NANA Worley project controls framework shown in Operating Manuals or Administrative Procedures:
• Plans and ensures preparation of accurate project estimates.
• Establishes cost reports for control of projects.
• Monitors and controls all cost aspects of the project including forecasting costs, obtaining approvals, identifying trends, and taking action to avoid cost overruns including identifying opportunities.
• Conducts continual assessment of performance of cost control system and personnel.
• Reviews time charges and approves applicable invoices and confirms they are consistent with forecasts.
• Quality Management - Ensures the NW and client quality system requirements are identified and applied on the project. Assures Process Improvements are implemented on projects in the program through Lessons Learned, Preventive and Corrective Actions. Assures all project teams within the program are performing work in accordance with company policy and procedures, as well as any approved portfolio specific procedures. Works with functional managers to reform procedures as necessary.
• Team Management - Provides clear and focused leadership for the project teams in the portfolio to create a vision for success and a strategy to fit that vision. Focuses on achievement of milestones and other key program objectives that have been developed and agreed upon by the Manager of Projects and the General Manager. Fosters an environment for continuous improvement and accountability within the program. Works with functional managers to forecast portfolio project resource needs in a timely manner.
• Communications Management - Ensures accurate and timely progress reporting of established KPIs to key stakeholders both in the company and client organizations. Ongoing monitoring of the communication network between project staff, the client and third parties and introduction and management of changes were required. Facilitates project reviews to company management on a monthly basis.
• Risk Management – Leads project teams in identification of project risks and opportunities. Guides the development of opportunities and risk management actions. Monitors closure of all identified risks and opportunities.

Qualifications

• Bachelor's degree in Engineering or Business Administration from an accredited college or university
• Ten(10) years of increasing responsibility in project management
• Five(5) years of experience in the hydrocarbon industry
• Strong coordination skills
• Team player with excellent leadership skills
• Working knowledge of MS Office Suite and of scheduling and controls software such as Primavera or Project

Preferred Qualifications:

• Master’s degree in Engineering or Business Administration from an accredited college or university.
• Fifteen years of increasing responsibility in project management
• PMP Certification

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

All Personnel

• Proactive, goal oriented with excellent attention to detail.
• Excellent customer focus and able to consistently meet NANA Worley and its client’s needs.
• Effectively manages change to work tasks and the work environment and assists others with adapting to change.
• A person of integrity who is trusted by others and consistently honors their commitments.
• Able to identify issues, problems, and opportunities; make timely decisions; develop appropriate and innovative solutions; and ask for assistance if required.
• Excellent verbal and written communications skills, including the ability to convey information and ideas to individuals and groups, and make presentations when required.
• Demonstrates initiative and a willingness to learn and continuously improve on performance.
• Able to work on multiple projects of various sizes and complexity, if necessary.
• Able to work effectively in small to large multi-discipline teams and share and transfer knowledge within teams.

Customer Service

Manages difficult or emotional situations;

Responds promptly to client needs;

Solicits feedback to improve service;

Responds to request for service and assistance;

Meets commitments in a timely manner.

Interpersonal

Focuses on solving conflict, not blaming;

Maintains confidentiality;

Listens to others without interrupting;

Keeps emotions under control;

Remains open to others' ideas and tries new things.

Oral Communication

Speaks clearly and persuasively in positive or negative situations;

Listens and gets clarification;

Responds well to questions;

Demonstrates group presentation skills;

Participates in meetings.

Policy and Procedures

Is able to read, understand, and apply company policy and procedures.

Reasoning Abilities

Apply principles of logical or scientific thinking to a wide range of intellectual and practical questions.

Strategic Thinking

Develops strategies to achieve long-term success.

Safety and Security

Observe and promote and demonstrates behavior and practices consistent WorleyParsons, regulatory and contractual HSE obligations of client and vendors.

Written Communication

Writes clearly and informatively;

Edits work for spelling and grammar;

Varies writing style to meet needs;

Presents numerical data effectively;

Able to read and interpret written information.

Working Conditions and Physical Requirements

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk. The employee must occasionally lift and/or move up to 10 pounds.

Submit a Referral (https://nanaworley-nana.icims.com/jobs/8791/program-manager/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834380732)

Equal Opportunity Employer NANA Regional Corporation, Inc. and its subsidiaries are equal employment opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender (including pregnancy, gender-identity and sexual orientation), age, disability, genetic information, veteran protected status or any other characteristic protected by applicable law. NANA grants employment preference to shareholder of NANA, their spouses and descendants to the extent allowed by law.

Accommodation Requests for Job Seekers with a Disability. If you are a job seeker with a disability and require accessibility assistance or an accommodation for any part of the employment process, contact us at recruiting@nana.com or 1-800-478-2000.

Default: Location : Location US-AK-Anchorage

Job ID 2024-8791

Work Type On-Site

Work Location Anchorage