Regional Operations Director jobs in Asheville, NC

ALG Senior, a leading provider of management services for senior living communities, is seeking an experienced and dynamic Regional Director of Operations to oversee multiple communities in the scenic Mountains of North Carolina. If you are a strategic leader with a passion for delivering exceptional senior living experiences, we invite you to join our team.

Responsibilities:

• Operational Leadership: Provide strategic direction and operational oversight for multiple senior living communities in the Mountains of North Carolina.

• Team Management: Lead and mentor community managers, ensuring a high level of performance, collaboration, and adherence to ALG Senior Management standards.

• Financial Management: Drive financial success by overseeing budgeting, expense management, revenue generation, and cost control for each community.

• Quality Assurance: Uphold and enhance the quality of care and services provided within each community, ensuring compliance with industry regulations and ALG Senior Management standards.

• Customer Experience: Foster a positive and enriching experience for residents, families, and staff, promoting a welcoming and supportive community environment.

• Strategic Planning: Collaborate with senior leadership to develop and implement strategic plans, ensuring alignment with organizational goals and objectives.

• Communication: Facilitate effective communication between communities and the corporate office, keeping all stakeholders informed and engaged.

Qualifications:

• Experience: Minimum of 5 years of experience in senior living operations, with a proven track record of success in a leadership role overseeing multiple communities.

• Leadership Skills: Strong leadership and management skills, with the ability to inspire and motivate teams to achieve excellence.

• Financial Acumen: Solid understanding of financial management, budgeting, and revenue generation within the senior living industry.

• Regulatory Knowledge: Familiarity with state and federal regulations governing senior living communities.

• Customer Focus: Commitment to providing exceptional customer service and enhancing the overall quality of life for residents.

• Communication Skills: Excellent communication and interpersonal skills, with the ability to build relationships with residents, families, and team members.

• Problem Solving: Strong analytical and problem-solving abilities, with a proactive and solutions-oriented mindset.

• Education: Bachelor’s degree in Business Administration, Healthcare Administration, or a related field. Master’s degree is a plus.