Regional Operations Director jobs in Charleston, SC

Description

Parking Management Company is looking to hire a Regional Director of Operations. Can you lead and motivate others to work hard and reach their fullest potential? Would you like to work for an employer that recognizes the unique talents you bring to the job? Are you looking to advance your career within the hospitality industry? If so, please read on!

WHO IS PARKING MANAGEMENT COMPANY (PMC)?

Parking Management Company (PMC) is one of the fastest-growing companies in the hospitality industry, and our valet parking services extend to 5-star hotels, resorts, hospitals, restaurants, and special events. We have operations coast to coast across the United States. We are in over 35 states and 100 cities. Our mission is to develop long-standing relationships with our clients by maintaining the highest standard of customer service.

PMC offers competitive pay and is a nationwide growing company that loves to promote within.

COMPANY BENEFITS AND PERKS:

PMC COMPANY PERKS:

• Flexible Schedules
• Paid-Training
• Referral Incentive Program
• Lifestyle Benefits
• Rewards and Recognition
• Perks at Work
• Employee Discounts
• Client Discounts
• Health and Wellbeing Discounts
• Company Paid Leadership Development Training (RAMP)
• Growth Opportunities
• Paid relocation expenses (when applicable)
• Daily cash and digital tips (tipped positions only)
• Company uniforms (hourly field positions)
• Paycom Employee Self Service

FULL-TIME EXCLUSIVE BENEFITS:

• Paid Time Away
• Holiday Pay
• Medical / Vision / Dental / Life Insurance
• 401k Retirement Savings Plans

A DAY IN THE LIFE OF A REGIONAL DIRECTOR OF OPERATIONS

As a Regional Director of Operations, you ensure that guest service, account, city, and area managers perform all elements of the operation to contractual expectations. You are responsible for the overall business administration, strategy, and vision of market growth within your designated region. You manage, oversee, and provide leadership for all locations and associates within the territory. Working closely with operations management, you define performance measurements and implement strategies to increase productivity. Additionally, you develop and implement programs to improve guest and employee satisfaction. To ensure we have the best leadership for our teams as possible, you interview and hire for senior level management positions.

With great attention to detail, you manage operating, labor, and non-labor budgets. You also create, review, and maintain financials based on revenue analyses, budgets, profit-and-loss (P&L), and other accounting reports. With the information you uncover, you provide written and verbal weekly summaries on the operation to the COO. You collaborate with human resources and executive leadership to design programs that are market-competitive, reinforce organization strategy, and align with our business and sales objectives.

In addition to managing teams, you also work with outside vendors to increase business. You develop partnerships and market new business within the territory which includes valet parking, self-park, and other support services. With a focus on service standards, cost controls management, people development, revenue management control, and safety management, you lead your territory to success by example. This is why you are perfect for this business administration role!

Qualifications

QUALIFICATIONS FOR A REGIONAL DIRECTOR OF OPERATIONS

• 5 years of multi-site operations management experience in the hospitality industry, OR a bachelor's'degree in business administration/related discipline with 3 years of experience in multi-site operations
• Availability to travel up to 50% of the time
• Proficiency with Microsoft Office
• Valid in-state driver's license with a clean driving record
• Ability to pass a background check and drug screening upon hire
• Use of personal cell phones may be required for work purposes

Experience in the parking or hospitality industry including guest and customer experience is preferred. Are you friendly and able to establish a good rapport with people easily? Can you represent our company in a professional manner? Is the management of both numbers and people your specialty? If yes, you might just be perfect for this operations management position!

WORK SCHEDULE

This business administration position works full-time.

ARE YOU READY TO JOIN OUR HOSPITALITY TEAM?

If you feel that you would be right for this operations management job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

ADA: Parking Management Company will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.

EEO/ADA