Regional Operations Director jobs in Florence, SC

Raines Co. - Your Future is Now!

Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate.

We offer comprehensive Medical/Dental/Vision benefits, 401K, a generous PTO program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company. 

The role of the Regional Director of Operations is to analyze and evaluate the operations of assigned hotels to ensure company and franchise standards are met and maintained. The Regional Director of Operations will have full financial responsibility for assigned group of hotels.

Required Experience and Education:

Minimum five years of experience in hotels as General Manager

Minimum ten years of progressive experience in hospitality or five years of experience with a Bachelor’s degree or eight years of experience with an Associates degree

 Proficient in Microsoft Office or similar computer applications
 

Preferred Experience and Education:

Experience in multi-unit leadership

Bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major
Experience as General Manager with specific brands in assigned region

Travel: Up to 75% travel requirement.
Must possess a valid driver's license and the ability to travel frequently and occasionally fill in as interim General Manager with minimal notice.
 

Physical: Frequent sitting, standing, and moving about the facilities. Handling objects, products and equipment. Using keyboards and other office computer equipment. Occasionally push, pull and lift items weighing up to 50 pounds. Must communicate information and ideas so others will understand. Must observe details at close range.

Other: Must speak English fluently. Must have excellent written and oral communication skills. Mathematical skills include basic math, budgeting, profit/loss concepts, percentages and variances. Problem solving, reasoning, motivating, organizational and training abilities are often used. Ability to effectively multi-task.

• Promotes company policies and philosophies to team members and guests through direct and indirect interaction
• Complete financial oversight of assigned hotels: P&L, Capex, Forecasting and Budgeting
• Ensure QA compliance where applicable and approving action plans generated by GM
• Act as liaison between corporate office, ownership, brand and other disciplines such as Sales, Marketing and Revenue, Accounting, Facilities, and Human Resources
• Act as a role model and provide guidance on company culture
• Selects, develops, manages, and leads management teams
• Develops, guides, and implements policies, procedures and systems to improve operations
• Develops annual business plans with GMs and other disciplines
• Able to effectively articulate and present Raines Co.  culture, vision and values
• Take initiative and act proactively to address and resolve issues or opportunities without supervision
• Manages multiple projects and effectively prioritizes tasks, responsibilities, and goals
• Uses goals to guide actions and create action plans
• Organizes and schedules people and tasks
• Ensure all reporting is submitted in accordance with contractual requirements
• Recruit, train, and provide guidance and support to GM’s
• Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with Company rules and policies
• Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions
• Development, implementation and monitoring of financial and operational plans for the hotel which support the overall objectives of the company
• Develop, manage, and foster positive owner relationships and provide ongoing information and status reports
• Make recommendations for capital improvements to enhance the assets of the company and brand loyalty
• Maintain and uphold standards of brand and/or Raines Co. Hotels to the highest level
• Any and all other duties as assigned

We administer pre-employment background checks

EEO/M/F/D/V