Overview:
The Regional Director of Operations (RDO) manages the hands-on operational aspects in an assigned region of communities through a respectful, constructive, and energetic style, guided by the values of the company. The RDO provides the leadership, management, and vision necessary to the communities to ensure they have the ability, drive, and poise to carry out the Company mission. He or She is a Culture Ambassador! They model the core values of the company personally, leading by example, and ensure all team members always exemplify the core values of the company:
- We Care About People
- We Do the Right Thing
- We are Passionate, Have Fun, and Celebrate Success
- We Speak Up! It’s Our Responsibility
- We Take Ownership and Add Value
- We are Respectful
Areas of Primary Responsibility:
- The Regional Director of Operations supervises all operational aspects of the communities in the region (approximately six to eight communities per region).
- Conduct regular community visits to ensure brand and ownership standards are being achieved.
- Maintain existing and establish new standards of operation.
- Affect positive change and continual progress in the areas of financial performance, revenue management and guest satisfaction
- Hands-on position guides properties in improving service standards, increasing profit, reducing costs and maintaining franchise standards.
- Train, supervise and fill in for Executive Directors as necessary.
- Report regularly to the Chief Operating Officer on all aspects of community performance and communicate plans to rectify any deficiencies and growth opportunities.
- Represent the organization to residents, families, and employees.
- Other duties as assigned.
Qualifications:
- Minimum BS/BA degree with at least 5 years of experience and track record in multi-property senior living.
- At least two years’ experience as an Executive Director of a community.
- Excellence in organizational management with the ability to coach high-performance teams.
- Track record of effectively leading a direct service organization with a complex array of resident programs
- Analytic and decisive decision maker with the ability to prioritize and communicate to staff key objectives and tactics necessary to achieve organizational goals.
- Passion, humility, integrity, positive attitude, mission-driven, and self-directed.
- This position requires high energy, exceptional attitude and a balanced viewpoint.
- Strong budgeting experience and financial management required.
- Pay Range: $130,000-$160,000 annually
Commonwealth Senior Living is a recognized leader in senior living, employing around 2,000 associates, and is a four consecutive year recipient of the Great Place to Work certification!
At Commonwealth Senior Living, we firmly believe in providing equal employment opportunities to all employees and applicants for employment. We are committed to creating an inclusive and diverse work environment, free from discrimination and harassment of any kind. We steadfastly prohibit any form of discrimination based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We uphold these principles in accordance with the highest standards set by the law and strive to foster a workplace where every individual is respected, valued, and empowered to thrive.