Regional Operations Director jobs in Tacoma, WA

Regional Operations Director plans and directs an organization's operational policies, objectives, and initiatives for a divisional or regional business segment. Develops strategies and deploys tactics to attain short- and long-term financial and mission-critical operational goals. Being a Regional Operations Director executes organizational strategies. Implements operational processes to meet the needs of the business, produce sustainable growth, and minimize risk. Additionally, Regional Operations Director ensures compliance with standards and regulations. Monitors financial and operational metrics to measure achievement of organizational objectives. Requires a bachelor's degree. Typically reports to top management. The Regional Operations Director manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Regional Operations Director typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Senior Regional Director, Operations
  • Allied Universal
  • Tacoma, WA OTHER
  • Overview

    Allied Universal® Event Services, North America’s leading crowd management, event staffing, and consulting company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that service thousands of entertainment locations such as sports stadiums, concerts, convention centers, and other venues annually. The majority of our positions offer flexible schedules which let you decide when you want to work! We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time event security jobs!

    Pay Rate

    Job Description

    Allied Universal® Event Services, an Allied Universal® Company, is hiring a Senior Regional Director, Operations. The Senior Regional Director, Operations is responsible for overseeing the event security and guest services business operations throughout a designated region.  The Sr. Regional Director - Operations will manage and direct all operational, financial, administrative, client relations, and staff activities while overseeing a large, growing P&L. The Sr. Regional Director - Operations will oversee Branch Managers responsible for total PNL performance to include sales and operations within their region. Functional leaders overseeing recruiting, HR, scheduling, training, and compliance will also report to the Sr. Regional Director - Operations in their respective region. The individual will build and retain profitable business growth, which also includes leading the delivery of services through a team led by local account and branch management. He/she will ensure strong client relationships and retention, along with operating compliance and efficient business operations.

     

    RESPONSIBILITIES:

    • Ensure delivery of world class customer service to all clients while managing client relations, new job startups/transitions of new accounts, and employee relations.
    • Manage day to day operations of the region down to the branch, including coaching, developing, and guiding the branch team to perform efficiently and effectively.
    • Implement and monitor ongoing compliance with all company-wide programs, such as licensing, investigations (employee and general liability/auto), employee benefit programs, branch office procedures, resource policies, employee coaching/discipline, etc.
    • Responsible for region profitability: overseeing control of all financial impacts to the region, including holding branch management accountability with event specific profitability, resource identification/utilization, unbilled overtime, and training expenses.
    • Assist the President in planning on both a short-term and long-term basis, for future operational growth and expansion.
    • Direct and administer the core event security operations of the region, providing guidance and support on all operational issues related to client relations (payroll and billing resolution, recruiting, and hiring, service issues, etc.).
    • Oversee and manage operational and financial functions including payroll, billing, accounts receivable, scheduling, recruiting, training, etc. for the region.
    • Generate new business through partnership with Event Services Sales Leadership

    QUALIFICATIONS:

    • Bachelor’s Degree is desired plus at least 7 years of general management experience in the event security and guest services / crowd management services industry.
    • Must possess a minimum of five (5) years of experience in a leadership role involving the delivery of event and guest services to large multi-location customers
    • Prior contract or proprietary security services, related service industry, law enforcement, and/or military experience is highly desired.
    • Highly effective leader with the ability to build strong relationships internally with all levels of the organization and manage under difficult service delivery timeframes.
    • Willingness to attend professional networking or community events as needed to develop and grow business relationships and opportunities
    • Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines.
    • Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines.
    • Must be highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology.
    • Professional, articulate and able to use good independent judgment and discretion. Must have proven ability to maintain correspondence, discussions and materials in strictest confidence. Must be able to work overtime as needed.
    • Current state driver’s license, clean driving record (no points in prior 3 years), minimum level of insurance as required by Company policy, and ability to safely operate a vehicle required.
    • Professional, articulate and able to use good independent judgment and discretion.
    • Outstanding verbal and written communication skills required. Ability to successfully interact at all levels of the organization, including with clients, while functioning as a team player required.
    • Must possess strong understanding and skill in ABI system management
    • Must possess experience in the Event Services marketplace
    • Work history to include demonstration of:
      • Strong customer service skills
      • Excellent written and verbal communication skills
      • Detailed logistical and analytical skills
      • Demonstrated understanding of business processes and their purpose
      • Excellent organizational and prioritization skills
    • Effective oral and written communication skills
    • Planning and organizing
    • Proficiency with Microsoft Office Applications
    • Problem solving
    • Active listening
    • Encourage effective teamwork
    • Assess and evaluate situations effectively
    • Identify critical issues quickly and accurately
    • Compile, sort, and interpret data
    • Research, investigate, compile information
    • Mediate conflict with tact, diplomacy
    • Write informatively, clearly, and accurately
    • Coaching, mentoring, motivating
    • Strategic Orientation
    • Team Leadership
    • Setting and achieving goals
    • Teamwork
    • Attention to detail

    BENEFITS:

    • Medical, dental, vision, basic life, AD&D, and disability insurance
    • Enrollment in our company’s 401(k)plan, subject to eligibility requirements
    • Eight paid holidays annually, five sick days, and four personal days
    • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

     

    Payrange $105,000 to $115,000

    Bonus Potential up to 20% 

    Auto Allowance Up to $225 per payperiod

    Closing

    Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

     

    If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

  • 2 Months Ago

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Regional Director of Operations - Behavioral Health 901
  • Telecare Corporation
  • Federal Way, WA FULL_TIME
  • Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural divers...
  • 6 Days Ago

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Regional Director of Operations - Behavioral Health 901
  • Main Template
  • Federal Way, WA FULL_TIME
  • Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural divers...
  • 7 Days Ago

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Director of Operations
  • Northwest Medical Specialties, PLLC
  • Puyallup, WA FULL_TIME
  • Summary: The Director of Operations provides leadership and oversight for clinic operations at all NWMS locations. This position is responsible for providing direction and management of day-to-day ope...
  • 4 Days Ago

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Director of Operations
  • Trident Talent Group
  • Kent, WA FULL_TIME
  • Trident Talent is seeking a Operations Director responsible for the effective management of the warehouse operations; including shipment performance, productivity management and direct supervision of ...
  • 12 Days Ago

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Director of Operations
  • Ports America Shared Services, Inc.
  • Tacoma, WA FULL_TIME
  • DescriptionHusky Terminal is an international container terminal serving clients who move their goods in and out of the Pacific Northwest region. As an key global gateway, we take pride in providing b...
  • 1 Month Ago

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0 Regional Operations Director jobs found in Tacoma, WA area

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Director, People Operations
  • Kestra Medical Technologies, Inc.
  • Kirkland, WA
  • The Kestra team has over 400 years of experience in the external and internal cardiac medical device markets. The compan...
  • 3/28/2024 12:00:00 AM

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Director of Operations
  • ASTI PDX LLC
  • Seattle, WA
  • Job Description Job Description Our Seattle Office is opening and we are looking for a Director of Operations to lead ou...
  • 3/27/2024 12:00:00 AM

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Area Director Clinical Operations
  • Curo Health Services
  • Seattle, WA
  • Our Company Gentiva Hospice is a member of the Gentiva family - an industry leader in hospice, palliative, home health, ...
  • 3/26/2024 12:00:00 AM

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Business Operations Manager
  • INTELLISWIFT INC
  • Seattle, WA
  • Job ID: 24-01468 Title - Operations Manager - Marketing Strategy Location - Seattle, WA Hybrid Duration - 12 Months Pay ...
  • 3/25/2024 12:00:00 AM

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Business Operations Manager
  • NextDeavor, Inc.
  • Seattle, WA
  • Description Business Operations Manager 12+ Months W2 Contract Seattle, WA (hybrid) Benefits You'll Love: NextDeavor off...
  • 3/25/2024 12:00:00 AM

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Business Operations Manager
  • Russell Tobin
  • Seattle, WA
  • Business Operations Manager Client: American multinational computer software company Location: Hybrid; Seattle, WA Contr...
  • 3/25/2024 12:00:00 AM

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Business Operations Manager, 31508643
  • Cypress HCM
  • Seattle, WA
  • We have an exciting opportunity for a Business Operations Manager with the top leading multimedia and creative software ...
  • 3/24/2024 12:00:00 AM

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Director of Operations
  • LHH
  • Bothell, WA
  • LHH has partnered with a company around the Bothell, WA area in search of a Director of Operations. This person needs to...
  • 3/24/2024 12:00:00 AM

Tacoma (/təˈkoʊmə/ tə-KOH-mə) is a mid-sized urban port city and the county seat of Pierce County, Washington, United States. The city is on Washington's Puget Sound, 32 miles (51 km) southwest of Seattle (of which it is the largest satellite city), 31 miles (50 km) northeast of the state capital, Olympia, and 58 miles (93 km) northwest of Mount Rainier National Park. The population was 198,397, according to the 2010 census. Tacoma is the second-largest city in the Puget Sound area and the third largest in the state. Tacoma also serves as the center of business activity for the South Sound re...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Regional Operations Director jobs
$304,428 to $548,395
Tacoma, Washington area prices
were up 2.8% from a year ago

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Regional Operations Director in Denver, CO
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