Regional Operations Director jobs in Wilmington, NC

Regional Operations Director plans and directs an organization's operational policies, objectives, and initiatives for a divisional or regional business segment. Develops strategies and deploys tactics to attain short- and long-term financial and mission-critical operational goals. Being a Regional Operations Director executes organizational strategies. Implements operational processes to meet the needs of the business, produce sustainable growth, and minimize risk. Additionally, Regional Operations Director ensures compliance with standards and regulations. Monitors financial and operational metrics to measure achievement of organizational objectives. Requires a bachelor's degree. Typically reports to top management. The Regional Operations Director manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Regional Operations Director typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)

F
Regional Director
  • FirstService Residential
  • Wilmington, NC FULL_TIME
  • Job Overview:
    As a Regional Director you'll be responsible for strategically managing client relationships by providing key business insights and expertise on all client situations that will ultimately drive loyalty, profitability and long-term client retention. A good regional director exhibits strong leadership values that epitomize the culture of unparalleled customer service within FirstService Residential.
    This individual will also oversee and create an environment of ownership and accountability for a team of community managers responsible for delivering property management products and services to our client with a focus on exceptional customer service. A regional director must be adaptable and is always looking to motivate and inspire others to do their best.
    Your Responsibilities:
    • Works alongside the leadership team to devise client relationship management plans and relationship building activities based on the classification and importance of each client
    • Executes on relationship management activities to identify client issues and opportunities and develops detailed action plans to improve the property and client relationship, with special attention on high risk accounts
    • Models company culture, values and brand promise to foster and strengthen client relationships
    • Acts as a brand ambassador by communicating and demonstrating the value and benefits of our products and services
    • Builds strong relationships with board members who provide leadership to the communities managed by acting as a trusted advisor, bringing key insights and solutions to specific situations and following through on commitments with honesty and transparency
    • Work through, influence and understand the financial and operational goals and objectives for each client including but not limited to: developer transition, capital improvement projects, financial challenges, board goals and objectives.
    • Takes ownership of controllable key performance indicators for their book of business: e.g. customer experience, client retention, growth, profitability, manager turnover
    • Is accountable for managing FirstService client contracts and obtaining timely renewals
    • Responsible for maintaining growth and profitability of each account through the addition of new products and services based on client needs and pricing
    • Attracts, develops and retains a diverse team of managers knowledgeable and capable of meeting the property management needs of each client. Supports the onboarding of new community managers.
    • Provides ongoing support with training, coaching and developing career paths for associates that desire growth opportunities
    • Regularly influences and mentors community managers and their teams and
    • communicates the importance of having a positive attitude, demonstrating professionalism and maintaining a strong work ethic
    • Holds self and managers accountable for completing property management tasks and activities in alignment with standard operating procedures, and owning issues and solving problems in collaboration with other departments to deliver measurable business results
    Skills & Qualifications:
    • Bachelor's degree in business or related field from an accredited college or university
    • 5 to 7 years' experience in property management, construction or hospitality preferred
    • Experience in operations, account management or relationship management an asset
    • Valid state driver's license and state-mandated vehicle insurance.
    • Possesses and maintains certification from CCAM or CAI in the field of property management strongly desired.
    • Critical thinking, problem solving, judgement and decision-making abilities are necessary.
    • Proficiency in computer programs like Microsoft Office, Outlook and Windows required.
    • Ability to work with sensitive and/or confidential information.
    What We Offer:
    As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match. Occasional travel may be required to attend training and other company functions.
    Compensation: $110 -$140K
  • 10 Days Ago

B
Director of Operations
  • Breakthrough Autism
  • Wilmington, NC FULL_TIME
  • Job Title: Operations DirectorReports to: CEOLocation: Full-time On Site Mission: to champion the continuous advancement and harmony of Breakthrough Autismby vigilantly assessing and refining our orga...
  • 7 Days Ago

T
Director of Operations
  • The Davis Community
  • Wilmington, NC FULL_TIME
  • DescriptionA Culture of Caring; a place where seniors choose to live and employees desire to work.Our Leading advantages include:State-of-the-art FacilitiesOn-demand PayBenefits begins after 30 daysLo...
  • 16 Days Ago

M
Regional Operations Manager
  • Mini Mall Storage Properties
  • Longs, SC FULL_TIME
  • Mini Mall Storage Properties Established in 2020, Mini Mall Storage Properties has since been successful in acquiring existing storage facilities throughout North America. Our team of self-storage exp...
  • 1 Day Ago

A
Regional Operations Manager
  • Aptive Environmental LLC
  • Wilmington, NC FULL_TIME
  • Location Zip Code: 28405-6459 Job Family: Exempt Jobs, Field Management, OP - Management We are seeking a Regional Operations Manager in our Southeast region. Regional Managers develop leaders who con...
  • 3 Days Ago

C
Airport Operations Manager (Internal Job Posting Only)
  • Coastal Carolina Regional Airport
  • New Bern, NC FULL_TIME
  • The Airport Operations Manager conducts detailed planning and organization along with other administrative functions related to maintaining a safe, secure, and compliant airport. The Operations Manage...
  • 12 Days Ago

Filters

Clear All

  • Filter Jobs by companies
  • More

0 Regional Operations Director jobs found in Wilmington, NC area

B
Managing Director, Utilities Customer Programs & Experience
  • Black & Veatch
  • Wilmington, NC
  • **Managing Director, Utilities Customer Programs & Experience** Date: Mar 1, 2024 Location: US Company: Black & Veatch F...
  • 3/29/2024 12:00:00 AM

C
Department Chair, Public Services
  • Cape Fear Community College
  • Wilmington, NC
  • Location : Castle Hayne - North Campus, NC Job Type: Full Time Staff Job Number: 24-00025 Division: Career & Technical E...
  • 3/28/2024 12:00:00 AM

E
Program Director / Respite Home / MH / IDD EXPERIENCE
  • Easterseals UCP North Carolina & Virginia
  • Burgaw, NC
  • Job Description Job Description Easterseals UCP, a non-profit service provider in North Carolina & Virginia, seeks a com...
  • 3/28/2024 12:00:00 AM

C
PT EMS Clinical Instructor
  • Cape Fear Community College
  • Wilmington, NC
  • Location : Castle Hayne - North Campus, NC Job Type: Adjunct Faculty Job Number: 23-00007 Division: Economic & Workforce...
  • 3/28/2024 12:00:00 AM

A
Maintenance Technician-PT
  • ASM Global
  • Wilmington, NC
  • Position: Maintenance Technician Department: Operations Reports To: Director of Operations FLSA Status: Part-Time/ Hourl...
  • 3/27/2024 12:00:00 AM

C
Department Chair, Applied Technologies
  • Cape Fear Community College
  • Wilmington, NC
  • Location : Castle Hayne - North Campus, NC Job Type: Full Time Staff Job Number: 23-00077 Division: Career & Technical E...
  • 3/27/2024 12:00:00 AM

N
Vice President Clinical Affairs
  • Novant Health
  • Hallsboro, NC
  • Overview: The Vice President, Clincal Affairs acts as a liaison between the medical staff, administration and hospital d...
  • 3/27/2024 12:00:00 AM

T
Assistant General Manager
  • Transdev Inc.
  • Wilmington, NC
  • Assistant General Manager Become a part of our Transdev team as an Assistant General Manager in Wilmington, NC. This pos...
  • 3/26/2024 12:00:00 AM

Wilmington is a port city and the county seat of New Hanover County in coastal southeastern North Carolina, United States. With a population of 119,045 in 2017, it is the eighth most populous city in the state. Wilmington is the principal city of the Wilmington Metropolitan Statistical Area, a metropolitan area that includes New Hanover and Pender counties in southeastern North Carolina, which has a population of 263,429 as of the 2012 Census Estimate. Wilmington was settled by the English along the Cape Fear River. The city was named after Spencer Compton who was the Earl of Wilmington. Its ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Regional Operations Director jobs
$260,744 to $469,702
Wilmington, North Carolina area prices
were up 1.5% from a year ago

Regional Operations Director in Fort Wayne, IN
Job Description The Security Director, Operations is the senior security operations leader … The Security Director, Operations is responsible for directing and leading the security … The Security Director, Operations works with the Regional Security Manager, Operations and ….
December 24, 2019
Regional Operations Director in Gainesville, FL
Basic Functional Experience - 5 years work experience in facilities (e.g., maintenance, plant operations, engineering services, grounds, custodial/environmental, or transportation) or food (e.g., food services or operations, concessions, retail sales, store operations, or vending) services, CTM, or Clinical Nutrition.
December 23, 2019
Regional Operations Director in Denver, CO
My client is seeking a Regional Director of Operations for multiple independent living retirement sites in Wisconsin and Illinois.
January 10, 2020