Regional Property Operations Manager jobs in Staten Island, NY

Freestone Property Group is seeking a Regional Property Manager to support the daily operations for its team which has more than tripled in size in the past year. Freestone has cultivated a thoughtful and detail-driven culture that extends to our residents, employees, and properties alike. The ideal candidate is highly organized, detail-oriented and possesses strong communication skills. Freestone Property Group is a firm that prides itself not only on the ability to expand our business plan rapidly but is also focused on long-term success and internal growth. 

Skills & Abilities 

o   Strong attention to Detail – Able to thoroughly accomplish tasks and diligently handle correspondence with tenants.

o   Customer service oriented - Ability to build rapport with tenants / clients / vendors.

o   Punctuation – Able to timely complete and report back on assigned tasks.

o Data Analytic – Know how to extract data and use data analytical tools to diagnose complex problems and review related information to develop and evaluate options and implement solutions.

o   Resilience – Enjoy working with challenges, able to accept criticism and handle changes while working in high-stress situations.

o   Dependability – Able to perform as a reliable, responsible, and dependable member of the team.

o   Adaptability - Open to change (positive or negative) and to considerable variety in the workplace.

o Problem solving - Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

o Critical Thinking – Able to tell when something is wrong or is like to go wrong. It does not have to involve solving the problem, only recognizing that there is a problem.

o Proactiveness - Will proactively communicate with teams and apply general rules to specific problems to produce answers that make sense.

 
Responsibilities include but are not limited to the following: 

o   Provide direction and leadership to the team. 

o   Oversee entire unit life cycle from Move In to Move out to ensure service standards are met and units are delivered on time.

o   Monitor WO communication to ensure positive engagement and service is consistently met.

o   Responsible for training, development and growth of direct reports, including quarterly and annual reviews. 

o   Oversee and meet weekly with direct reports to ensure all functions and responsibilities of the management team are being met. 

o   Develop strategies and recommendations for individual real estate assets and coordinate communication to both internal and external partners. 

o   Lead management, operating and administrative teams while partnering with marketing and business development to achieve and exceed overall property goals.  

o   Assist with Asset Management of the portfolio including executing property business plans, managing property operations, and assisting with preparation of weekly/monthly/quarterly reporting, annual operating budgets, and various ad hoc analyses. 

o   Manages infrastructure and operations, improves efficiency and productivity. 

o   Stay up to date on new regulations and housing policies and train teams to ensure understanding of its impacts. 

o   Participate in periodic asset management meetings. 

o   Prepare, review, and present monthly reports, financials, budget variance, vacancy, violations and delinquency. 

o   Develop operating and capital budgets, oversee and coordinate capital improvement projects.

QUALIFICATIONS:

o    Minimum 10 years of property management experience.

o    Experience managing large Multi-Family portfolio

o    Build, lead and guide a team of managers while fostering an environment of belonging and development.

o    Have an all hands-on deck approach and be available for urgent or immediate matters

o    Experience with Yardi or similar management software.

o    Excellent organizational and time management skills.

o    Ability to multitask and prioritize.

o    Excellent written and verbal communication skills.

o    Punctual/Reliable/Professional.

o    Strong attention to detail.

o    Proactive approach to management.

 Benefits:

o   Comprehensive medical, vision, and dental

o   Discretionary Bonus

o   PTO

o   Salary - $100-$110 based on experience

o    401(k)