Regional Retail Store Construction Manager jobs in Asheville, NC

Join the Carolina Cat Team

As a family-owned company under our third generation of leadership, we have built our business based on the principles of trust, integrity, and a desire to help our customers and employees succeed.

Since 1926, we’ve supported our communities by supplying equipment for critical infrastructure and commerce and by donating our time and resources to area nonprofits. We make smart investments in our company and continuously improve as part of our vision to be a trailblazing company that’s built to last.

We’re looking for hard-working, team-oriented professionals who enjoy working on new challenges every day. We believe our employees are the key to our success, and we’re committed to providing a work experience that helps our team grow to their full potential.

Collectively, our employees work together to make a difference for our customers, our communities, and our company. Learn more about what it means to become a team member with Carolina Cat.

Summary

The Regional Sales Manager will lead the machine sales team focused on the sales of new and used Caterpillar construction equipment. This person will play a pivotal role in driving sales growth, managing a team of sales representatives in the field and in our branches, and nurturing relationships with our customers. This role requires a deep understanding of Caterpillar products, a proven track record in sales management, and exceptional leadership and communication skills.

Essential Functions

• Develop and execute sales strategies to achieve sales targets and objectives for our industry.
• Lead, coach, and motivate the sales reps to maximize their performance and drive results.
• Cultivate and expand relationships with existing customers while actively seeking opportunities to engage new customers.
• Collaborate with the marketing team to develop compelling sales collateral, presentations, and campaigns that effectively showcase our products and solutions.
• Analyze sales data, market trends, and customer feedback to identify opportunities for growth, development, and improvement of team.
• Ensure accurate and timely reporting of sales metrics in partnership with PowerBI.
• Provide ongoing training and development for inside sales team to enhance product knowledge, sales techniques, and customer service skills.
• Act as a liaison between the sales team and other departments within our Construction division to facilitate seamless cross-departmental opportunities with excellent internal collaboration and communication.
• Stay abreast of industry developments, competitor activities, and market trends to inform sales strategies and initiatives.
• Represent Carolina Cat at industry events, trade shows, and conferences to promote our brand, products, and services.
• Hold sales team accountable for metrics with aggressive targets for customer contact data quality, customer account activities, quote volume, industry participation, closure rate, gross profit, and revenue growth.
• Manage team training and development (time & territory management, systems & quoting, merchandising & financing programs, product knowledge, competitive knowledge), sales coverage planning, account development, sales call monitoring, compensation planning, and performance evaluations.
• Build relationships with OEM representatives to ensure positive collaboration between the dealer, factory, and financing teams.
• Work alongside team to record sales activities, forecasts market trends, lost sales, and competitor information.
• Collaborate with Sales Operations to forecast inventory needs relative to customer demand and configurations.
• Monitors new products or services in our industry and customer industries to ensure that we maintain a competitive position in product offerings as well as customer needs and requirements.
• Establish high-level relationships with key account decision makers so as to identify business opportunities and challenges.
• Other duties as assigned.

Supervisory Responsibilities

This job has supervisory responsibilities

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualifying individuals to perform the essential functions.

Education and/or Experience

• Proof of high school diploma or General Education Degree (GED)
• Bachelor Degree, preferably in business development and/or marketing
• Minimum three years of experience in a Sales management role
• Senior level management experience
• 10 years minimum of industry experience.
• Preferred industry council involvement.

Computer Skills

Microsoft Office (Word, Excel, Outlook and PowerPoint) CRM system

Technical Skills

• Must have demonstrated relationship skills and the ability to work with people from all backgrounds and cultures, internally and externally, with appropriate influence and ability to resolve business issues.
• Must demonstrate leadership skills to recruit, develop, and retain high performing sales reps.
• Must have strong analytical, financial, and problem solving skills to prepare deals for customers and to develop sales compensation plans.
• Must have a good understanding of Caterpillar and the dealer organization so as to effectively develop and communicate business opportunities and challenges.
• Must communicate effectively across product, industry, dealer, and customer audiences to ensure strategic and tactical alignment with business partners.
• Must consult and collaborate other departments, other dealers, and OEM representatives to ensure a best-in-class customer experience.
• Must be able to self-manage assignments and stay current on industry trends, changing technology, and regulations affecting the competitive environment.
• Must be able to develop and communicate strategic business plans for machine sales.
• Must understand the Caterpillar product line.
• Must work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures and standards.
• Strong product and service knowledge.
• Must be able to develop and calculate finance solutions for varied customer needs or demands.
• Must have a strong understanding of the general business (inventory management, asset management, ROI, financial statement analysis).

Commitment Skills

• Communicate the “Value Added” concept to customers at all levels.
• Maintain appropriate accounts records and distribute key issues to upper management.
• Understand assigned account’s core strengths, weaknesses, opportunities, and threats.
• Reinforce positive attributes of Carolina Cat's customer support team to end-users.
• Utilize Carolina Cat's departmental strengths to secure business opportunities with customers.
• Communicate assigned account problems immediately to the appropriate managers.
• Work within and promote corporate values.
• Must be able to lead others in recognizing opportunities and then developing solutions.
• Must be clear about expectations and continuously enforce them.
• Must align compensation plans with company goals and strategic plans.
• Must be willing to travel and make regular site visits to ensure business opportunities are captured and communicated for key accounts.

Certificates, Licenses, Registrations

Must be able to meet company requirements for auto insurance coverage

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Have a knowledge of financial merchandising and have the ability to calculate leases.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Workplace Requirements

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit. The employee must frequently lift, carry, push, pull and /or otherwise move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

While performing the duties of this Job, depending on site location, the employee may be exposed to moving mechanical parts and equipment. The employee may occasionally be exposed to high, precarious places, fumes or airborne particles; outside weather conditions and vibration. The employee may occasionally be exposed to wet and/or humid conditions; toxic or caustic chemicals; extreme cold; extreme heat and risk of electrical shock. The noise level in some work environments is occasionally loud.

We are an Equal Opportunity Employer

We require all employees to treat all our employees and candidates as equals. All personnel actions are conducted in the spirit of equal employment. We’re committed to recruit, train, promote and retain associates without regard to race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation or any other characteristic protected by applicable local, state or federal laws.

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