Regional Support Manager manages an operational support function in a specific geographic area providing guidance to branches on matters of compliance, service, and quality. Conducts routine and preventative quality assurance processes to monitor customer satisfaction and revenue results and ensure policy compliance for branches in designated region. Being a Regional Support Manager provides operational support and resources to investigate and resolve any problems or losses incurred in the day to day operations of branches. May require a bachelor's degree. Additionally, Regional Support Manager typically reports to top management. The Regional Support Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Regional Support Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
Job ID: 493258
Exempt
National Pipe & Plastics, a CRH company, is one of North America’s largest PVC pipe producers, serving the water and energy markets from two east coast locations in Endicott, NY, and Greensboro, NC. But we’re more than just a manufacturer. Our long history of exceptional customer service and product quality enables us to be a trusted and strategic solutions partner to engineers, contractors, distributors, specifiers, and more. As part of the CRH Infrastructure Products business, we are leading the industry with innovative, sustainable solutions with a safety-first mindset.
Position Summary
The primary role of the Regional Sales & Market Manager (RSM) is to lead sales and market development efforts in their area of responsibilities. The RSM will provide leadership and direction for a sales team that meets and exceeds customer expectations, develops and executes sales strategies that exceeds the teams financial (top line sales, margin expectations, and EBITDA) and non-financial goals. The Sales Manager is charged with assembling and leading a team to develop a business plan that clearly outlines our strategies around growing market share, acquiring and retaining customers, developing key markets, and setting strategic price points that allow us to grow at a steady and profitable rate. The RSM will be responsible for performance management of the sales team to ensure all reps are on track to meet their goals to achieve our overall goals and objectives.
Position Responsibilities
Education/Experience
Compensation
What CRH Offers You
About CRH
CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.
If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!
Oldcastle Infrastructure, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability--If you want to know more, please click on this link.
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