Regional Support Manager manages an operational support function in a specific geographic area providing guidance to branches on matters of compliance, service, and quality. Conducts routine and preventative quality assurance processes to monitor customer satisfaction and revenue results and ensure policy compliance for branches in designated region. Being a Regional Support Manager provides operational support and resources to investigate and resolve any problems or losses incurred in the day to day operations of branches. May require a bachelor's degree. Additionally, Regional Support Manager typically reports to top management. The Regional Support Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Regional Support Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
Description
The Company:
Come join our growing team! BPS Supply is part of one of the largest and fastest growing independent value-added PVF (pipes, valves, and fitting) distribution businesses in the United States with over 1 million sf of warehouse space, 6000 customers and 40 locations nationwide. We provide engineered products and industrial supplies to end users across a variety of mission-critical end markets. Decades of proven performance spurs continuous career growth opportunities at all levels of our organization.
Role Overview:
The Regional Branch Manager will oversee and execute on organizational excellence as it relates to all aspects of operations and customer service across a dedicated region. The Regional Manager will work with Branch Managers to ensure company standards are upheld in the safest and most efficient manner as they relate to day-to-day responsibilities. The Regional Manager will also develop and maintain collaborative cross functional relationships with the Sales Team(s) to ensure financial targets are met or exceeded.
Location/Travel:
This position will oversee the Bakken region to include (but not limited to) Willliston, Stanley and Killdeer ND. This position will require constant travel within the region.
Responsibilities:
• Fully accountable for P&L of assigned Branches; Collaborates with corporate leaders (Finance, Supply Chain, Human Resources, IT) in achieving monthly, quarterly, and annual goals.
• Attracts, develops, and retains a highly effective team; Responsible for continual self-education and helping teammates to learn & improve.
• Works with Operations Management Team to help ensure operational targets are achieved through strategic direction and oversight.
• Directs Branch Managers to ensure all components of Wireless Warehouse and “PICK/PACK/SHIP” procedures are met without fail throughout region.
• Builds and maintains strong relationships with business partners to achieve a robust and sustainable business model.
• Participates in monthly Sales Team Meetings; Celebrates wins but shares losses to fix as a team.
• Enforces established safety guidelines; promotes a safe workplace throughout region.
Benefits:
BPS is committed to helping our associates live healthy, prosperous, and secure lives by providing comprehensive compensation, benefits, retirement, and insurance programs. Along with industry leading compensation packages, expect top notch medical, dental, vision, and employee assistance programs. Paid time off and paid holidays will help you recharge. Securing your future is made easy with our retirement savings plan with company match and a variety of life insurance products for you and your family.
Requirements
Requirements:
• Bachelor’s degree required; Advanced degree is a plus.
• 5 years of Upstream Oil and Gas operations experience.
• Strong communication skills with the ability to coach and develop talent.
• Ability to resolve conflict and lead data driven decisions.
• Intermediate level MS Office Suite: Distribution-specific ERP system experience preferred.
• Ability to pass background check, MVR check, and drug test where required.
• Regional travel required.
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