Regional Support Manager jobs in Colorado Springs, CO
Regional Support Manager manages an operational support function in a specific geographic area providing guidance to branches on matters of compliance, service, and quality. Conducts routine and preventative quality assurance processes to monitor customer satisfaction and revenue results and ensure policy compliance for branches in designated region. Being a Regional Support Manager provides operational support and resources to investigate and resolve any problems or losses incurred in the day to day operations of branches. May require a bachelor's degree. Additionally, Regional Support Manager typically reports to top management. The Regional Support Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Regional Support Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
Recently Added Regional Support Manager jobs
Regional Support Specialist
- Anywhere
-
Colorado, CO
FULL_TIME
-
The Regional Support Specialist (RSS) provides critical administrative, operational and customer service support to our Coldwell Banker Real Estate branch offices, leaders, and agents. The RSS is a dynamic, self-motivated coach whose primary responsibility is to help our agents live exceptional lives and make more money. This is achieved by being a subject matter expert in all the company business building and industry tools. Additionally, the RSS will host one on one and small group training, supporting the Managing Broker with agent recognition, acting as an accountability coach for the agents and being an in-office customer service culture champion.
Essential Job Duties:
Coaching to Confidence- Working with the Managing Broker, provide coaching to agents that are new to the business to include assisting with business plan development and implementation. Provide guidance on business building opportunities, answering all those “got a minute” questions on company tools/process (not contract questions, real estate commissions, etc.) supporting their relationship building within the office and our affiliated partners, etc. Follow-up with agents after the Managing Broker has worked with them to develop their business plan. Act as an accountability coach for each agents’ business goals.
Agent Support- Provide white-glove service for agents and clients visiting our offices, promoting the teams available to support them in their business.
- Support Agents with any technology, process, or operationally related questions.
- Promote a friendly, inclusive office culture that reinforces our agent value proposition.
- Work with Agent Onboarding Team as needed to support agent onboarding process.
Branch Leader Support- Working with Managing Broker, help create and support in office events and agent recognition as well as partnering for regionally focused events. Be a customer service champion for all agents, employees and vendors that use our offices. Operate with a “concierge” mentality and prepare to support our agents with what they need each day.
- Managing office social media accounts (Facebook, Instagram, Twitter, etc.)
Production Power- Act as a subject matter expert and provide training on our company marketing programs, systems, social media, industry tools, etc. in both small and large group settings as well as one on one. Champion the use of our affiliated support partners and reinforce the value with all our agents (in tandem with Managing Broker).
Office Organization- Help maintain physical office space. Make sure common areas remain neat throughout the day.
- In collaboration with our facilities and IT partners, ensure all items in the office remain in working order.
- Ensure needed office supplies are sufficiently stocked and organized, mail is distributed.
- Greet and direct agents/customers as needed.
New Agent Affiliations:- Lead a seamless, comprehensive, and supportive onboarding process. Includes (but not limited to) conducting office orientation, training on company tools (i.e. MoxiWorks, Prospect Square, Listing Concierge, etc.), introducing our affiliated partners and how we support one another, etc.
Minimum Qualifications:- 3 or more years customer service experience required; prior Real Estate office experience preferred.
- Exceptional customer service skills and communication skills both written and verbal.
- Technologically proficient in all areas including but not limited to familiarity with various operating systems on PCs and Macs and ability to navigate computer software.
- Ability to learn new software programs on an as needed basis, skillful in using the following programs including, but not limited to: Microsoft office programs such as Outlook, Word, PowerPoint, and Excel (including utilizing templates and mail merge), and Adobe programs such as Adobe Acrobat
- Ability to communicate effectively with different audiences, including agents, branch managers and operational support teams.
- Customer focused, delivery oriented, ability to multi-task.
- Willingness to be “nimble” and adjust priorities as needed.
- Creative problem-solving and critical thinking skills.
- Proficient and skilled in social media applications including Facebook, LinkedIn, Twitter, Instagram, company web pages, and MLS
- Ability to multi-task, prioritize and be flexible with changing business needs in a team environment as well as manage deadlines and time constraints.
- Ability to travel to additional offices in the region on an as needed basis
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
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Compensation Range:$29.00 - $30.00; At Anywhere, actual compensation within that range will be dependent upon the individual’s skills, experience, and qualifications. - 13 Days Ago
Behavioral Health Case Manager - Remote
- Healthcare Support Staffing, Inc
-
Colorado, CO
OTHER
- Behavioral Health Case Manager - Remote HealthCare Support is actively seeking a Behavioral Health Case Manager - Remote to fill an opening with a forward-thinking behavioral health company. Daily Res...
- 16 Days Ago
Regional Manager
- Planet Fitness - PF Baseline Fitness
-
Colorado, CO
FULL_TIME
- Job Summary Responsible for a specified geographic region of Planet Fitness locations including the overall top line revenue and bottom line profitability of that region. Regional Managers will have b...
- 16 Days Ago
Regional Manager
- Planet Fitness - Baseline Fitness
-
Colorado, CO
OTHER
- Job Details Job Location: Colorado Springs - Main (CSII) - Colorado Springs, CO Position Type: Full Time Salary Range: Undisclosed Job Category: Management DescriptionJob Summary Responsible for a spe...
- 16 Days Ago
Regional Manager
- Baseline Fitness Llc
-
Colorado, CO
FULL_TIME
- Job Summary Responsible for a specified geographic region of Planet Fitness locations including the overall top line revenue and bottom line profitability of that region. Regional Managers will have b...
- 13 Days Ago
Regional Manager
- RK
-
Colorado, CO
FULL_TIME
- RK is a multifaceted, industry-leading, specialty contractor headquartered in Denver, CO, with decades of experience working in the construction, manufacturing and building services industries. As a s...
- 1 Month Ago
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0 Regional Support Manager jobs found in Colorado Springs, CO area
Sales Representative/Customer Service
- Clearwater Valley Consulting Inc
-
Colorado Springs, CO
- Job Description Job Description Clearwater Valley Consulting is seeking territory managers to join our fast paced sales ...
- 4/24/2024 12:00:00 AM
District Sales Manager
- MOBILY LLC
-
Colorado Springs, CO
- As a Mobily LLC. Territory/District Manager, you will set the example for your team. This position provides the opportun...
- 4/24/2024 12:00:00 AM
National Accounts Sales Director
- Watchfire Signs LLC
-
Colorado Springs, CO
- Job Description Job Description Summary The National Accounts Sales Director is responsible for new business generation ...
- 4/23/2024 12:00:00 AM
Assistant Manager- Merchandise & Inventory- Chapel Hills Rack
- Nordstrom, Inc.
-
Colorado Springs, CO
- Job Description As an Assistant Merchandise and Inventory Manager, you'll wear many hats - you'll be a mentor, your team...
- 4/23/2024 12:00:00 AM
Store Manager
- Loaf N' Jug
-
Colorado Springs, CO
- Description: Are you a high energy, passionate retail leader who is looking for the next step in their career? Are you s...
- 4/23/2024 12:00:00 AM
Territory Manager, South Colorado, Remote Field Based Role
- Juul Labs Inc.
-
Colorado Springs, CO
- THE COMPANY:Juul Labs mission is to impact the lives of the worlds one billion adult smokers by eliminating combustible ...
- 4/22/2024 12:00:00 AM
Supervisory Internal Revenue Agent - MSP, 12 Month Roster, Temp Prom NTE 1 Year, MBE, MBMP
- Department Of The Treasury
-
Colorado Springs, CO
- Duties WHAT IS THE SMALL BUSINESS/SELF-EMPLOYED (SB/SE) DIVISION? A description of the business units can be found at: h...
- 4/22/2024 12:00:00 AM
Seasonal Sales Associate
- Tailored Brands, Inc.
-
Colorado Springs, CO
- The Consultant is responsible for all aspects of the customer experience within multiple-businesses (retail, rental, cus...
- 4/22/2024 12:00:00 AM
About Colorado Springs, Colorado
Colorado Springs is a home rule municipality that is the largest city by area in Colorado as well as the county seat and the most populous municipality of El Paso County, Colorado, United States. Colorado Springs is located in the east central portion of the state. It is situated on Fountain Creek and is located 60 miles (97 km) south of the Colorado State Capitol in Denver.
At 6,035 feet (1,839 m) the city stands over 1 mile (1.6 km) above sea level, though some areas of the city are significantly higher and lower. Colorado Springs is situated near the base of Pikes Peak, which rises 14,115 f...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Regional Support Manager jobs
$86,020 to $116,286
Colorado Springs, Colorado area prices
were up 2.3% from a year ago
were up 2.3% from a year ago
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