Regional Support Manager jobs in Danbury, CT

Regional Support Manager manages an operational support function in a specific geographic area providing guidance to branches on matters of compliance, service, and quality. Conducts routine and preventative quality assurance processes to monitor customer satisfaction and revenue results and ensure policy compliance for branches in designated region. Being a Regional Support Manager provides operational support and resources to investigate and resolve any problems or losses incurred in the day to day operations of branches. May require a bachelor's degree. Additionally, Regional Support Manager typically reports to top management. The Regional Support Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Regional Support Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

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Regional Support Specialist
  • Anywhere
  • Danbury, CT FULL_TIME
  • The Regional Support Specialist (RSS) provides critical administrative, operational and customer service support to our Coldwell Banker Real Estate branch offices, leaders and agents. The RSS team will work together, spending time each week across a group of offices, providing support in a variety of ways including, but not limited to, processing agent transactions, acting as a liaison with our different departments and business partners, general office administration and customer service. This position plays a significant role in driving the success of our key principle of helping our agents live exceptional lives.

    Responsibilities:

    Office Organization
    • In collaboration with our facilities and IT partners, ensure all items in the office remain in working order
    • Ensure needed office supplies are sufficiently stocked and organized, mail is distributed
    • Greet and direct agents/customers as needed

    Agent Support
    • Provide white-glove service for agents and clients visiting our offices, promoting the teams available to support them in their business
    • Support Agents with any technology, process or operationally related questions
    • Promote a friendly, inclusive office culture that reinforces our agent value proposition
    • Work with Agent Onboarding Team as needed to support agent onboarding process

    Transaction Support
    • Ensure our agents’ transactions are efficiently and accurately processed- commission payments are timely and adjustments are avoided
    • Scan physical checks as needed
    • Point of contact as needed for following up on missing documentation or escalation of transactional issues.
    • Database entry and updates – MLS, Transaction Manager
    • Ensure our agent’s transactions are complete for compliance, commission payments are timely and adjustments are avoided
    • Systems review of Trident and transaction manager, issue resolutions submitted through OnBase

    Branch Leader Support
    • Support Branch Manager as needed with maintaining office promotional items, sales meetings, new agent orientations and supporting office culture

    Minimum Qualifications:
    • 1 or more years customer service experience preferred; Prior Real Estate office experience preferred.
    • Strong written and verbal communication skills
    • Technologically proficient in all areas including but not limited to familiarity with various operating systems on PCs and Macs and ability to navigate computer software.
    • Proficiency with Microsoft Office
    • Ability to communicate effectively with different audiences, including agents, branch managers and operational support teams.
    • Customer focused, delivery oriented, ability to multi-task.
    • Willingness to be “nimble” and adjust priorities as needed.
    • Bi-Lingual preferred (Spanish)
    • Ability to travel to additional offices in the region on an as needed basis
    #LI-DH1


    Exciting News:

    EEO Statement: EOE AA M/F/Vet/Disability

    Compensation Range:
  • 4 Days Ago

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Danbury, CT-Garage-Visual Assistant Manager
  • Danbury, CT-Visual Assistant Manager
  • Danbury, CT FULL_TIME
  • Seize the opportunity to join a global fashion retailer with two brands at the heart of its success, Garage and Dynamite, selected as one of Montreal's Top Employers 2020 and as one of Canada’s Top em...
  • 23 Days Ago

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RN Case Manager
  • REGIONAL HOSPICE AND HOME CARE OF W
  • Danbury, CT OTHER
  • Job Details Level: Experienced Job Location: Headquarters - Danbury, CT Position Type: Full Time Salary Range: Undisclosed Job Shift: Day Job Category: Nurse DescriptionRegional Hospice is looking for...
  • 15 Days Ago

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Practice Manager - Health Center
  • Hudson Valley Regional Community Health Centers
  • Brewster, NY FULL_TIME
  • Hudson Valley Regional Community Health Centers, a Federally Qualified Health Center (FQHC) with locations in Brewster and Poughkeepsie, seeks a Practice Manager. This position is responsible for the ...
  • 1 Month Ago

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Pharmacovigilance Manager - Clinical Support
  • BI Pharmaceuticals, Inc.
  • Ridgefield, CT FULL_TIME
  • Responsible for implementing and maintaining global reporting practices for clinical adverse events, including, data collection and delivery, reconciliation and medical terminology coding for all prog...
  • 25 Days Ago

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Travel Physical Therapist - $2,096 per week
  • Healthcare Support
  • Danbury, CT FULL_TIME
  • Healthcare Support is seeking a travel Physical Therapist for a travel job in Danbury, Connecticut.Job Description & RequirementsSpecialty: Physical TherapistDiscipline: TherapyStart Date: 03/18/2024D...
  • 6 Days Ago

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0 Regional Support Manager jobs found in Danbury, CT area

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Abercrombie & Fitch - Manager in Training, Palisades
  • Abercrombie & Fitch
  • Nanuet, NY
  • The Program. The Manager in Training program is a blended-learning, 90 day program focused on immersing a manager in all...
  • 4/19/2024 12:00:00 AM

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Inside Sales Representative - Shelton, CT
  • Hubbell Lighting Inc
  • Shelton, CT
  • **Inside Sales Representative - Shelton, CT** **Location:** Shelton, CT, US, 06484-4300 The **Inside Sales Representativ...
  • 4/19/2024 12:00:00 AM

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Mid Market District Manager
  • ADP
  • Milford, CT
  • ADP is hiring a Sales Representative, Human Resources Outsourcing (HRO). Are you ready for your next best job where you ...
  • 4/18/2024 12:00:00 AM

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Regional Manager, HIM
  • WMC Health
  • Poughkeepsie, NY
  • Job Details: Job Summary: Under general supervision, an incumbent of this class is responsible for assisting in administ...
  • 4/18/2024 12:00:00 AM

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Gas Station Manager
  • Cumberland Farms
  • Commack, NY
  • Description: Position Summary: If you are a high energy person who enjoys leading and building a team in a service based...
  • 4/18/2024 12:00:00 AM

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East Region Territory Manager
  • Metallized Carbon Corporation
  • Ossining, NY
  • SUMMARY We are seeking an organized, energetic, and results-driven Regional Sales Manager to lead our sales activities i...
  • 4/17/2024 12:00:00 AM

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Popeyes District Manager
  • Popeyes
  • Norwalk, CT
  • The Popeyes District Manager is responsible for overseeing up to 6 restaurants and the overall sales, operations, profit...
  • 4/17/2024 12:00:00 AM

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District Manager in Training
  • H&R Block
  • Fishkill, NY
  • Job Description:**This position will NOT be in the Kansas City, MO corporate headquarters.** Key Information... Relocati...
  • 4/15/2024 12:00:00 AM

Danbury is a city in Fairfield County, Connecticut, United States, located approximately 50 miles (80 km) northeast of New York City making it part of the New York metropolitan area. Danbury's population at the 2010 census was 80,893. Danbury is the fourth most populous city in Fairfield County, and seventh among Connecticut cities. The city is within the New York combined statistical area and Bridgeport metropolitan area. The city is named for Danbury in Essex, England. It is nicknamed the "Hat City" because for a period in the nineteenth and early twentieth centuries it was the center of the...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Regional Support Manager jobs
$95,184 to $128,674
Danbury, Connecticut area prices
were up 1.7% from a year ago

Regional Support Manager in Richmond, VA
Let's find out what skills a Regional Support Manager actually needs in order to be successful in the workplace.
December 30, 2019
Regional Support Manager in Chillicothe, OH
We are looking for a forward-thinking Hotel Manager on behalf of a large housing business with a rich history and big plans for the future.
February 21, 2020
Regional Support Manager in San Jose, CA
Facility Management, Maintenance Manager, Project Manager, Technicians.
February 18, 2020