Regional Support Manager manages an operational support function in a specific geographic area providing guidance to branches on matters of compliance, service, and quality. Conducts routine and preventative quality assurance processes to monitor customer satisfaction and revenue results and ensure policy compliance for branches in designated region. Being a Regional Support Manager provides operational support and resources to investigate and resolve any problems or losses incurred in the day to day operations of branches. May require a bachelor's degree. Additionally, Regional Support Manager typically reports to top management. The Regional Support Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Regional Support Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
Due to expansion, Lucent Surgical is seeking capable individuals to support our unique and innovative surgical services at local hospitals and surgery centers. In this position, our team of representatives provides a novel, acute pain service to orthopedic surgery patients. Training will be provided.
*This is NOT an IT position*
Account Manager Requirements:
*A confident and positive personality is a must as we routinely interact with doctors, nurses, and patients.
*Must be comfortable working without constant supervision and enjoy a changing work environment.
*Employees must have reliable transportation.
*Supporting and Training Clinicians on product use.
*Setting up and programming devices.
*Educating patients.
*Supporting patients during product usage.
*Reside in or near Grand Rapids.
Working alongside PACU nurses, anesthesiologists, and orthopedic surgeons, we are responsible for:
*The on-site administration of a small infusion device placed post-operatively for the management of pain.
*Demonstrating to patients and their families its functions, use, and care.
*Maintaining required paperwork and record-keeping.
Patient Technical Support Representative Benefits:
*Beginning salary of $49,000/year
*Performance bonuses
*Healthcare match
*Car Allowance
*.56/mile reimbursement
*Lenovo laptop – Provided for company use only
*Apple iPhone – Provided for company use only
*Health/Dental/Vision
Job Type: Full-time
Pay: From $49,000.00 per year
Benefits:
Schedule:
Work Location: In person
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