Regional Support Manager manages an operational support function in a specific geographic area providing guidance to branches on matters of compliance, service, and quality. Conducts routine and preventative quality assurance processes to monitor customer satisfaction and revenue results and ensure policy compliance for branches in designated region. Being a Regional Support Manager provides operational support and resources to investigate and resolve any problems or losses incurred in the day to day operations of branches. May require a bachelor's degree. Additionally, Regional Support Manager typically reports to top management. The Regional Support Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Regional Support Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
Summary
Under the supervision of the Airport Director, the Airport Operations Manager plans, directs, and coordinates the activities concerned with operations, construction, and maintenance of airport facilities in accordance with Airport policy and governmental regulations. This is a supervisory position where the Operations Manager will carry out supervisory responsibilities in accordance with the Airport’s policies, procedures, and applicable laws. Responsibilities include interviewing, hiring, scheduling, and training employees. The Operations Manager will plan, assign, evaluate, discipline employees, address complaints and resolve problems. Performs related duties as required.
Duties and Responsibilities
Qualifications
Skills/Abilities
Physical Abilities
While performing the duties of this job, the employee is regularly required to sit, stand, and walk; reach with hands and arms. The employee is occasionally required to stoop, kneel, or crouch. The employee is regularly required to use radios using clear and concise speech. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The duties of this position may be subject to exterior environment, including heat, cold and inclement weather. The noise level in the work environment ranges from quiet to very loud.
Education and Experience
Bachelor’s Degree (B.A.) and two years of experience or equivalent combination of work, education, and/or experience. Would prefer two years of managerial experience.
Licenses, Certifications; Special Requirements
A valid Wyoming Driver’s license. The ability to work extended hours or be on-call to respond to Airport emergencies or special events. Within 30 days of employment must become certified as an Airport Security Coordinator (ASC).
Within the first 6 months of employment obtain a Wyoming Certified Class A Fuel Operator through International Code Council.
Pre-employment
Job offers for this position are contingent on the individual passing a pre-employment drug screen and a written test. Must be able to pass TSA criminal background check.
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0 Regional Support Manager jobs found in Laramie, WY area