Regional Support Manager manages an operational support function in a specific geographic area providing guidance to branches on matters of compliance, service, and quality. Conducts routine and preventative quality assurance processes to monitor customer satisfaction and revenue results and ensure policy compliance for branches in designated region. Being a Regional Support Manager provides operational support and resources to investigate and resolve any problems or losses incurred in the day to day operations of branches. May require a bachelor's degree. Additionally, Regional Support Manager typically reports to top management. The Regional Support Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Regional Support Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
Position Summary:
Executes position responsibilities that demonstrate leadership, experience, and creative approaches to management of complex patient care. In partnership with the Nurse Director, assist in planning, coordinating, and implementing patient care in an assigned area/department to focus on consistent, quality care and improvement of care, safety, and satisfaction. Accountable for healthcare outcomes for a specific group of patients in an area/department through the application of research-based information to design, implement, and evaluate patient plans of care. Supervises the Registered Nurse, Licensed Practical Nurses, and Patient Care Assistants for their team. Maintains adequate staffing/supplies to provide quality patient care.
Years of Related Experience
Licensure/Certification/Education (Required):
Steward Health Care is an Equal Employment Opportunity (EEO) employer. Steward Health Care does not discriminate on the grounds of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic.
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