Regional Support Manager jobs in New Britain, CT

We are hiring a Regional Office Manager to join Athena Home Health & Hospice at our home office in Farmington, Connecticut!

This is an in-person position, not remote.

Working with our team and residents will give you purpose in your professional and personal life.

Here at Athena Health Care Systems, our employees are the heart of our organization, and we take immense pride in their dedication. We are not only committed to delivering high-quality care and customer service to our patients and their families, but we also aspire to be the employer of choice. We strive to create a workplace where your skills and talents are nurtured to allow you to grow within the company.

The Regional Office Manager is tasked with ensuring the effective operations of multiple office locations and leading the office team across various regions.

Education & Experience:

• Three (3) years prior management experience.
• High school diploma or its equivalent.
• General knowledge of spelling, punctuation, grammar, clinical records, and office procedures.
• Basic knowledge of office machines. Basic knowledge of telephone skills. Aptitude or computer data entry and use of current software systems.
• Ability to establish and maintain effective working relationships. Ability to meet the public and staff as a positive, friendly, and professional representative of the organization.
• Effective social interaction, communication and organizational skills and the ability to perform a variety of tasks efficiently.
• Personal car for travel and valid driver’s license and carry personal auto liability insurance coverage.

Duties & Responsibilities:

• Maintains confidentiality of patient information.
• Maintains accurate up to date clinical records in accordance with regulations of Medicare and the Policy and Procedure Manual.
• Overseeing the work of all office employees to ensure they work productively and meet deadlines and company standards.
• Answers incoming calls and forwards to appropriate staff person or takes a message if the person is not available.
• Manages incoming, outgoing, and interoffice mail.
• Performs typing, faxing, and coping tasks as requested for various staff persons.
• Inputs data into computer for billing purposes.
• Orders and maintains accurate records of medical equipment and supplies.
• Responsible for informing staff of any changes, updates, etc., regarding admissions, discharges, visits, schedules; and clinical meetings as directed by the Director of Operations and/or Executive Director.
• Responsible for gathering and recording staff members’ DSRs.
• Tracks admission, discharge, certification, and re-certification dates on all patients.
• Responsible for assisting with audits of patient information.
• Maintains accurate mailing lists of employees, patients; volunteers, Medical Directors, physicians, and nursing facilities and forwards any changes to the Corporate Office.
• Reporting office progress to senior management and working with them to improve office operations and procedures.
• Supervise and train all office personnel.
• Performs other necessary functions/duties as assigned by the Program Director and/or Administrator.
• Participates in and assists with community activities, i.e., health fairs, conventions, community education programs, etc. as assigned by Program Director, Clinical Director and/or Administrator.

About Athena Health Care Systems:

Athena Home Health & Hospice is managed by Athena Health Care Systems. Athena Health Care Systems, headquartered in Connecticut, has been a pioneer in delivering exceptional healthcare services since its establishment in 1984. Operating nursing homes across Connecticut, Massachusetts, and Rhode Island, Athena stands out as one of the premier and highly regarded providers of skilled nursing centers in Southern New England. Through our commitment to improving both the lives of our residents and the quality of our environments, we have transformed our managed facilities into thriving communities where residents enjoy an enhanced quality of life, and employees find a fulfilling and supportive work environment.

Become a vital part of our team committed to delivering exceptional care to the residents we serve.

Athena’s Benefits:

• Competitive and Weekly Pay
• Holiday Pay for Hourly and Salaried Employees
• Overtime Pay for Hourly Employees
• Career Advancement Opportunities
• Exclusive Employer Discount Program

Benefits Available for Eligible Team Members:

• Employer Paid Life Insurance
• 401(k) with Employer Match
• Vacation and Personal Time
• Health, Dental, and Vision Insurance
• Health insurance among the lowest employee contributions in the state (Employee Contributions as low as $12.00 for singles & $39.00 for families)

We are an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. Athena Health Care Systems and its managed centers follow federal and state mandatory guidelines regarding staff vaccinations; our vaccination policy requires all newly hired staff, regardless of position or work location, to be fully vaccinated against COVID-19 unless they receive an approved exemption from Athena, except where prohibited by state law.

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