Regional Support Manager jobs in New York, NY

Job Summary
The Regional Sales Support Manager will independently support our Sales Team and thousands of customers in your market area, providing them with exceptional customer service and industry knowledge.  You will serve as a key customer and sales team member consultant, by supporting their projects from the beginning to the end. 

Essential Duties and Responsibilities 
To perform this job successfully, an individual must be able to independently perform each essential duty satisfactorily. Other minor duties may be assigned. 

• Uphold customer service standards by maintaining a friendly and service-oriented environment.
• Promptly and professionally answer and return customer inquiries.
• Provide accurate and expert information.
• Be responsive to all customer concerns.
• Maintain extensive product and project knowledge.
• Assist in managing account activities in CRM.
• Other responsibilities as needed.
• Identify and address problems as they arise.

Qualifications
The requirements listed below are representative of the qualifications necessary to perform the job.

• Experience: Minimum (3-5) years of relevant work experience is required.
• Experience: Greater than (5-10) years of experience of relevant work experience in the Tile, Natural Stone, Textile, Furniture, Building Materials, Supply Chain industries is strongly preferred.
• Excellent Time Management Skills
• Excellent interpersonal skills to be able to work effectively with all members of the supply chain team.
• Ability to multitask across several projects.
• A strong of industry knowledge.
• Experience working with Commercial Contractors.
• Knowledge of logistics and supply chain.
• Knowledge of, and experience with, Sales Pad, Magento, Salesforce systems a plus.
• Excellent with Microsoft Suite.
• Excellent Math Skills.
• Exceptional problem-solving skills.

Benefits: 

• 401(k) and company match program 
• Health, Dental and Vision insurance 
• Free TeleHealth Program
• Disability insurance 
• Free Employee assistance program 
• Flexible spending account 
• Life insurance 
• Paid time off and Personal days

The salary range for this position is $59,000 to $65,000 per year.  Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location.

At Soho Studio LLC/TileBar, we are committed to fostering a workplace that embraces and celebrates diversity, equity, and inclusion. We believe that a diverse and inclusive workforce not only enhances our ability to innovate and succeed but also creates a more enriching and supportive environment for our employees.

Soho Studio LLC/TileBar is an equal opportunity employer and welcomes applications from all qualified individuals, regardless of their race, color, religion, gender, sexual orientation, gender identity or expression, national origin, genetics, age, disability, or veteran status.