Regional Support Manager jobs in Orlando, FL

Regional Support Manager manages an operational support function in a specific geographic area providing guidance to branches on matters of compliance, service, and quality. Conducts routine and preventative quality assurance processes to monitor customer satisfaction and revenue results and ensure policy compliance for branches in designated region. Being a Regional Support Manager provides operational support and resources to investigate and resolve any problems or losses incurred in the day to day operations of branches. May require a bachelor's degree. Additionally, Regional Support Manager typically reports to top management. The Regional Support Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Regional Support Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

Recently Added Regional Support Manager jobs

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Regional Support Manager
  • Freeman Company
  • Orlando, FL FULL_TIME

  • About Us

    Freeman is the global leader in events. Whether virtual, in-person, or hybrid, we are on a mission to redefine live for a new era. With a data-driven approach and the world's largest network of experts, our insights are shaping exhibitions, exhibits, and events that drive audiences to action. Our integrated full-service solutions leverage a 100-year legacy in event management as well as new technologies to deliver moments that matter.

    Summary

    The primary responsibility for this position is to provide technical support for branch employees within a business region and to be the primary day-to-day IT interface with region and branch management. Additional responsibilities will include managing corporate initiatives and projects, defining branch metrics and provide monthly region and branch operational scorecards. This position will also manage, train, mentor, and support the branch technical staff.

    Essential Duties & Responsibilities

    • Provide level-two support/management for branch technology personnel.
    • Identify trends and solutions to eliminate issues experienced by branch personnel. Minimize client exposure to infrastructure incidents.
    • Ensure branch IT personnel adhere to corporate standards and branch defined metrics. Manage, schedule and report branch system capacity, system analysis, and
    • Provide regular, timely, and accurate feedback, communication, and information to Regional Director and Branch GMs.
    • Ensure all IDF/MDF branch closets are secure, orderly and maintained to standards and comply with corporate policy.
    • Ensure all branch backups are executed and tapes are stored in compliance with corporate policy.
    • Manage branch technology utilization and capacity usage.
    • Provide a technology plan, documentation, and forward-thinking assessment for branches within the region and enterprise.
    • Maintain working documentation and visual schematics of branch infrastructure.
    • Align branches with corporate technologies and methodologies.
    • Provide estimates of cost, resource, and time to resolve issues.
    • Perform other duties as assigned.

    Education & Experience

    • College degree from an accredited institution and five to seven (5-7) years industry experience or a combination of education and experience.
    • 4 Year Technology Degree preferred.
    • Minimum 5 – 7 years of desk-side support
    • Minimum 3 – 5 years of project management.
    • Prefer 3 – 5 years of Wintel client and server support
    • Demonstrated progressive experience in managing a technical support team.
    • Familiarity with ITIL concepts, specifically in the area of service delivery preferred.
    • Need to be proficient in workstation software and hardware products.
    • Need to understand internal components of end user technology.
    • Need to understand the overall technology topology (i.e. network, server, storage, etc.)

    Certificates, Licenses, Registrations

    ITIL Service Management preferred.
    Industry certifications preferred (MCSE, A , Network , etc).

    Travel Requirements

    Travel 50% to 75%

    Diversity Commitment

    At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.
  • 18 Days Ago
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Regional Support Manager
  • AAMCO Transmissions and Total Car Care
  • Orlando, FL FULL_TIME
  • AAMCO Transmissions and Total Car Care Regional Support Manager We are searching for a Regional/District Sales Manager. The position requires a proven sales track record. This candidate should have ex...
  • 28 Days Ago
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Project Manager
  • Aero Support Group
  • Sanford, FL FULL_TIME
  • Project Manager Production, Repair Station - Sanford, Florida Avocet MRO Services has immediate openings at our Sanford location in Florida for qualified individuals. Benefits include Paid Time Off, P...
  • 2 Days Ago
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Financial Reporting Manager
  • Signature Flight Support LLC
  • Orlando, FL OTHER
  • Job DescriptionSignature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide. Eligible team members enjoy a wide array of benefits incl...
  • 1 Day Ago
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Production Manager (2023)
  • Aero Support Group
  • Sanford, FL FULL_TIME
  • Avocet MRO Services has immediate openings at our Sanford location in Florida for qualified individuals. Benefits include Paid Time Off, Paid Holidays, 401K, and Medical/Dental/Vision/Supplemental Ins...
  • 28 Days Ago
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Manager of Finance and Operations
  • Healthcare Support Staffing, Inc
  • The Villages, FL OTHER
  • Manager of Finance and Operations HealthCare Support is actively seeking a Manager of Finance and Operations to fill an opening with a Healthcare Organization in The Villages, FL Daily Responsibilitie...
  • 30 Days Ago
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0 Regional Support Manager jobs found in Orlando, FL area

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Territory Manager
  • Miele
  • Orlando, FL
  • The position of Territory Manager is a vital role in developing both new and existing dealers within an assigned territo...
  • 4/24/2024 12:00:00 AM
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A
Regional Support Manager
  • Aamco Transmissions And Total Car Care
  • Orlando, FL
  • AAMCO Transmissions and Total Car CareRegional Support ManagerWe are searching for a Regional/District Sales Manager. Th...
  • 4/24/2024 12:00:00 AM
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V
Territory Manager
  • Venus Aesthetic Intelligence
  • Orlando, FL
  • Title: Territory Manager Reports to: Regional Sales Director Location: Orlando, Florida, USA Territory: Orlando-Jacksonv...
  • 4/23/2024 12:00:00 AM
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REGIONAL MANAGER
  • Compass Group North America
  • Sanford, FL
  • Other Forms of Compensation: Bonus EligibleCanteen brings break time to everyone. We combine food, service, and experien...
  • 4/23/2024 12:00:00 AM
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Territory Manager - Florida (North)
  • Pathnostics
  • Orlando, FL
  • Pathnostics is a leading precision diagnostic testing and development company providing solutions for Infectious Disease...
  • 4/23/2024 12:00:00 AM
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Regional Manager
  • Peak Living
  • Orlando, FL
  • Peak Living is currently seeking a qualified Regional Manager to join our team! Under the direction of the Regional Vice...
  • 4/22/2024 12:00:00 AM
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M
Territory Manager
  • Miele USA
  • Orlando, FL
  • The position of Territory Manager is a vital role in developing both new and existing dealers within an assigned territo...
  • 4/21/2024 12:00:00 AM
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District Executive
  • Central Florida Council Boy Scouts
  • Orlando, FL
  • Benefits and Salary information: All councils are equal opportunity employers. In addition to offering a competitive sal...
  • 4/21/2024 12:00:00 AM
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About Orlando, Florida

Orlando (/ɔːrˈlændoʊ/) is a city in the U.S. state of Florida and the county seat of Orange County. Located in Central Florida, it is the center of the Orlando metropolitan area, which had a population of 2,509,831, according to U.S. Census Bureau figures released in July 2017. These figures make it the 23rd-largest metropolitan area in the United States, the sixth-largest metropolitan area in the Southern United States, and the third-largest metropolitan area in Florida. As of 2015, Orlando had an estimated city-proper population of 280,257, making it the 73rd-largest city in the United State...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Regional Support Manager jobs
$82,043 to $110,910
Orlando, Florida area prices
were up 1.5% from a year ago
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What does a Regional Support Manager do?

Regional Support Manager in Richmond, VA
Let's find out what skills a Regional Support Manager actually needs in order to be successful in the workplace.
December 30, 2019
Regional Support Manager in Chillicothe, OH
We are looking for a forward-thinking Hotel Manager on behalf of a large housing business with a rich history and big plans for the future.
February 21, 2020
Regional Support Manager in San Jose, CA
Facility Management, Maintenance Manager, Project Manager, Technicians.
February 18, 2020